Tessy Maurice

Tessy Maurice Ada George. Rivers State, Nigeria, 500102 -*****|-PROFESSIONAL SUMMARY Result Driven customer service and public relations professional with over four years of combined experience in public relations, customer service, and event coordination, Proven ability to manage client relationships, handle inquiries with professionalism, and coordinate operations efficiently in fast paced environment, Adept at communication, problem solving, and team coordination, with a strong commitment to delivering excellent service and maintaining positive brand representation. CORE SKILLS • Customer Service & Client Support • Customer Relationship management (CRM) • Public Relations & Brand Representation • Verbal and Written Communication • Conflict Resolution & Problem Solving • Relationship Management • Event Coordination & Scheduling • Team coordination & Supervision • Front Desk & Customer interaction • Task Prioritization & Time management • Multitasking in Fast paced environment • Professional Etiquette & Presentation • Attention to Detail • Adaptability & Reliability • Customer satisfaction Focus • Strong work ethic PROFESSSIONAL EXPERIENCE • Company: Rubicon Ultra Position: Public Relations officer (P.R.O) Duration: 2 years • Company: Franell Signature Position: Customer Service Representative Duration: 1 year • Company: Cherish Ushering Agency Position: Coordinator Duration: 1 year EDUCATION University of Calabar, Cross Rivers State. School Level Diploma, 2022 Edgerly Memorial girls School, Cross Rivers State West African Secondary School Certificate(WASSC) 2017 PERSONAL ATTRIBUTES Friendly and approachable Reliable and punctual Willing to learn and grow Detail-oriented and organized Strong work ethic AVAILABILITY Available for full-time, part-time, or shift-based work, including weekends and holidays. REFERENCES Available upon request