Tessa Pietropaolo
16 Hartley Ave, Toronto, ON M6E 4E6
(416) --Education
BASc Degree Industrial Engineering
Sept 2010 – April 2017
University of Toronto
● Minor in Engineering Business
● Relevant coursework: Fundamentals of Object-Oriented Programming, Data Modeling,
System Modeling and Simulation, Statistics, Business Process Engineering, Methods of
Quality Control and Improvement, Healthcare Systems
Technical Skills
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Experienced in Java, C, SQL, Simul8, LaTex
Proficient in Access, Excel, Word, Project, PowerPoint, Outlook, Visio
Lean Six Sigma Greenbelt Certification
Currently completing Excel with Macros and VBA Record of Achievement from George
Brown
Currently completing Healthcare Informatics Certificate at Ryerson University
Professional Experience
Research Student
Nov 2014 - Present
Centre for Research in Healthcare Engineering, University of Toronto
● Assisted in the redesign of the outpatient pharmacy for Princess Margaret Hospital
using tools such as Microsoft Project, Visio, Access, Excel and Simul8
● Designed floor plan diagrams to allow the hospital to see actual floor space utilization
● Redesigned outpatient pharmacy process by constructing process flows
● Identified bottlenecks in the patient call system through data analysis
● Conducted research and data analysis to determine medications for which the
pharmacy could use an Automated Dispensing Machine and which model would be
best fit for their uses
● Aided in the study of the “Internet of Things” approach being used by Mackenzie Health
Centre
Assistant Event Coordinator
Aug 2011 – April 2017
Engineering Student Recruitment & Retention Office, University of Toronto
● Played an instrumental role in the organization and execution of the Girl’s Leadership in
Engineering Experience (GLEE); an event for 80-100 female applicants
● Built and led a team of 10-20 undergraduate students to be leaders for GLEE
● Organized schedules for volunteers and tours for recruitment events (i.e., Fall Campus
Day and March Break Applicant Event)
Engineering Ambassador
Aug 2011 – April 2017
Engineering Student Recruitment & Retention Office, University of Toronto
● Provided information regarding University of Toronto Engineering programs to
prospective students through various communication channels
● Led tours of engineering facilities to prospective students and parents
● Led presentations of recruitment information to prospective students
● Mentored prospective undergraduate students
Engineering Projects
Team Member, Culminating Project with the University Health Network
● Developed a simulation model for when to call the on-call doctor in the Emergency
Departments of the UHN
● Conducted analysis on large data sets using Excel, Access, and Simul8
● Recommended changing the on-call criteria to 25 patients in queue or any one patient
waiting more than 4 hours for reduction of patient wait times by 5 minutes and ED cost
by $100 a day
Team Member, Interdisciplinary Healthcare Quality Improvement Project
● Conducted chart audits on new Falls Assessment Tool at Sunnybrook Health Sciences
Center
● Analyze utilization of tool using Excel
● Conducted informal interviews with nurses to collect qualitative data about the tool
● Presented at Sunnybrook Falls Forum to hospital staff
● Developed feedback tool for nurse managers to know how their compliance to the tool
is changing on a week by week basis
Team Member, Ergonomic Design of Information Systems
● Designed front end of mobile carpool application
● Created poster and presented it to professors of Human Factors
● Created both low and high fidelity prototypes of the app
Team Member, Information Systems Project
● Collaborated with team members to produce a dynamic website for a local bulk food
business
● Consulted with owners to obtain needs of the business
● Assisted in the creation of a document outlining the entire design process and the final
deliverable
Team Member, Human Factors Design Project
● Designed interface for Ontario Renal Network website with cooperation from group
members
● Presented interim design steps for the project to teaching assistants and classmates
Extracurricular Activities
General Member Hart House Singers
Sept 2011 - Dec 2016
High School Mentor Women in Science & Engineering (WISE)
Oct 2015 - April 2016
High School Outreach Ambassador (WISE) Sept 2012 - April 2014