Tershel George

Tershel George www.linkedin.com/in/tershel-george Goodwill , 1 Jolly Lane Roseau, Dominica 00109 -- SKILLS PROFESSIONAL SUMMARY ​- Document formatting - Customer Service An Organized, efficient and hardworking Individual with various years of experience in data organization,proofreading, customer service and graphic designing. Filled with an enthusiastic drive, passion, dedication and commitment. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I'm assigned. Multi-talented in smoothly handling office administration support tasks and a Team player capable of working with various types of individuals with a commitment to finishing jobs quickly and accurately. EXPERIENCE - Word processing - Email Support - Virtual Assistant - Researcher - Proofreading Business - Administration - Data entry - Confidentiality and Freelancer, Upwork (Morris Speech Therapy— Intake Scheduler(Coordinator/ Administrative Customer Assistant) June 2022- PRESENT As an Intake scheduler/Coordinator my responsibilities include: discretion Call handling - EHR Systems - Scheduling - Communication - Managing calendars, schedules, appointments and emails - EHR applications - Advanced Data Entry - Assigning Diagnostic Codes - Schedule & reschedule Meetings or Appointments - Email Confirmations - Research - Customer Service with Therapists & Patients - Proofreading - Manage email account - Canva Graphic Designing Applications Skilled In -Google Drive - Google Docs - Google Sheets - Google Slides - Google Forms - Microsoft Word - Microsoft Excel - Microsoft Powerpoint - Zoom - Google Meet - LinkedIn - PracticeMate - Calendly - Canva Freelancer, Upwork (Cheerleading/Dance Company)— Virtual Assistant Certifications May 2022- August 2022 Clear Harbor Dominica - As a Part time Freelance Personal Assistant my responsibilities include: Maintaining Performance & - Managing calendars, appointments and emails - Basic data entry Documentation Accuracy, Microsoft Excel Certificate Training - September 2022 HIPAA Certified - Schedule/Book Meetings or Appointments - Email Quotes/Confirmations - Research - Customer Service - Proofreading - Manage email account - Canva Graphic Designing Freelancer, Upwork— Personal/ AirBnb Assistant June 2022- May 2023 As a Personal Assistant my responsibilities include: - Basic data entry - Book appointments - Research - Bookkeeping - Contacting Businesses - Proofreading Freelancer, Upwork (Ange’s Cleaning Services)— Virtual Assistant October 2021- April 2022 As a Virtual Assistant my responsibilities include: - Managing calendars, appointments and emails - Basic data entry - Schedule/Book Meetings or Appointments - Email Quotes/Confirmations LANGUAGES English - Research - Payment Processing/Payroll - Lead Outreach - Customer Service -Organize spreadsheets - Manage email accounts - Canva Graphic Designs Clear Harbor(Farmers Direct Services) , Dominica|Roseau— Call Center Agent May 2021- July 2021 As a Call Center Agent for Farmers Direct Services my responsibilities included: - Obtaining client information by answering telephone calls; interviewing clients; verifying information. - Determining eligibility by comparing client information to requirements. - Establishing policies by entering client information; confirming pricing. - Informing clients by explaining procedures; answering questions; providing information. - Maintaining communication equipment by reporting problems. Clear Harbor Dominica, Roseau|Dominica—Back Office Data Entry Agent September 2021- May 2021 As a Data Entry Back Office Agent my responsibilities included: - Compile, sort, and verify the accuracy of data before it is entered or sent to various departments. - Locate and correct data entry errors, and include in comment or report to Supervisor. - Compare data with source documents Red Cross , Roseau|Dominica—Customer Service Rep| Field’s Worker January 2017- April 2017 - Visit different Communities - Conducting Surveys - Inputting Data - Assisting Persons - Distribute items to different persons & communities. $3 Plus Mega Store, Roseau|Dominica—Customer Clerk December 2016- February 2019 I worked on Christmas holidays during the year of 2016 , 2017 and 2018 . In 2019 I only worked for the month of February . As a Customer Clerk my responsibilities included: - Providing information to customers by verifying understanding of request - Answering questions - Offering assistance. EDUCATION St Martin Secondary, Dominica|Roseau— High School Diploma June 2017 University Of the West Indies Open Campus, Dominica| Roseau— Associate Degree Expected in 2023 Business Management