Teresia Nyiha Kiuru

THERESE JASMINE VIRTUAL ASSISTANT PARTNER IN GROWTH PROFILE I am a dynamic Virtual Assistant with a strong passion for both telesales and physical marketing. My career has been built on hands-on experience in corporate and retail sales, where I have consistently delivered measurable results and built lasting client relationships. I am well-versed in Customer Relationship Management (CRM), ensuring seamless communication and satisfaction at every stage of the customer journey. My expertise extends to the coordination of order processing, from accurate sales order preparation through to timely delivery, guaranteeing a smooth and efficient experience for the end user. With a proven ability to balance strategic marketing initiatives and direct sales execution, I bring a unique blend of organizational skills, persuasive communication, and customer-centric focus. My goal is always to drive growth, enhance client loyalty, and support businesses in achieving their sales and service objectives. VALUE PROPOSITION Proven Sales Expertise: Extensive hands-on experience in both corporate and retail sales, with a track record of driving revenue and nurturing long-term client relationships. Customer-Centric Approach: Skilled in Customer Relationship Management (CRM), ensuring every client receives personalized attention and seamless support. Operational Excellence: Strong coordination skills across the entire order process — from accurate sales order preparation to timely delivery — guaranteeing efficiency and client satisfaction. Versatility in Marketing: Passionate about both telesales and physical marketing, blending digital communication with real-world strategies to maximize reach and impact. Clear & Persuasive Communication: Professional, engaging, and persuasive in every interaction, whether with clients, colleagues, or stakeholders. Reliable & Results-Oriented: Committed to delivering measurable outcomes, maintaining accountability, and supporting businesses in achieving their growth objectives. SERVICES I OFFER EMAIL MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT ORDER PROCESSING ON SAP COLD CALLING MARKETING & PROMOTION SUPPORT SALES TEAM CO-ORDINATION SALES ADMINSTRATOR DATA MANAGEMENT & REPORTING CO-OPORATE CLIENT MANAGEMENT ORDER & DELIVERY MANAGEMENT SALES REPORTING & ANALYSIS COMPLIANCE & DOCUMENTATION INTERNAL COORDINATION CUSTOMER ACQUISITION TERRITORY MANAGEMENT PRODUCT DEMONSTRATION CUSTOMER SERVICE AUTISM MODULARS SUPPORT SKILLS Adminstrative Emmerce sales coordination file management dAta entry customer support time management email management DAILY SALES PIPELINE REPORTS AFTER SALES SUPPORT COMPLAIGN SWITCHBOARD follow up RESEARCH REPORT GENERATION & ANALYSIS SELF MOTIVATION & DISCIPLINE PROACTIVENESS Communication ACTIVE LISTENING CRM SYSTEMS TEAM COLLABORATION DEBTORS REGISTER PAYMENT REGISTER SAP SYSTEM S & D PRO SYSTEM CLIENT RELATIONS GOOGLE & microsoft suites COLD CALLING EMPATHY SOCIAL MEDIA MANAGEMENT ART & DESIGN TOOLS WORK SAMPLES 1. Itinerary(Trip Summary) 2.MARKETING EDUCATION ALISON ALX working as a VIRTUAL ASSISTANT AJIRA DIGITAL PROGRAMME DEGREE IN BUSINESS ADMINSTRATION SOCIAL MEDIA PLATFORM INTEREST & HOBBIES LETS COLLABORATE To connect with me kindly reach out on mail-orcell phone -