TERESA TURNER-P.O. Box 845
Paso Robles, CA 93447
(resides in Atascadero-
Freelance Writer | July 2015 – February 2017 & November 2019 till present
Various writing assignments. Web content, press releases, journalism, indexing, and creative writing for local publications. Certificates for Professional Technical Writing Technical and API Technical Writing: JSON & XML for Writers
Technical & Creative Writer | March 2003 – February 2016
Independent Contractor | Paso Robles, Santa Barbara, South Bay (Los Angeles), CA
Technical Writer for the Multiple Listing Service (MLS) user’s guide. Writer for the Broker & Agent magazine and the South Bay (LA) Association of Realtors newsletter. Traveling real estate software and Internet-related training instructor plus lectures using PowerPoint for demonstrations and instructions using SnagIt for Screen Capture, Recording, and Presentation. Board of Directors, Local Director, Community Relations Chairperson, MLS, and MLS Design Team, Capital Improvement, Grievance, and Education Committees. Primarily residential sales with some commercial leases. Certificates of Completion of MLS Training. Certificate of Appreciation (from Japan). Member of the Year. Outstanding Service and Dedication Award. Code of Ethics Certificate.
Account/Project Manager | November 2000 - November 2001
Dynamic Systems, Inc. (VAR) | Los Angeles, CA
Maintained a Jet Propulsion Laboratory (JPL) house account. On-site relations. Up sales of products. Maintained a $9 million house account for JPL. Secure configurations, quotes, and closing of JPL sales of Sun Microsystems and Veritas products. Performed on-site visits with customers utilizing public relations, marketing, and sales skills. Successfully increased profit margin by 4%. Accurately provided sales reports to management in a timely fashion by simplifying the complexity of the process. Communicated to customers of all skill levels’ ranging from novice to expert. Identified customer needs and develops cost-effective solutions. Sun Microsystems Sales Training – SunFire, Enterprise and Workgroup Systems
Self-Employed | October 1991 - September 1995 & February 1998 - November 2001
Freelance for short and long-term contracts | Santa Barbara & Palos Verdes Estates, CA
Various assignments. Developed and designed contracts for start-up self-directed retirement plan company. Designed, edited and indexed a self-published book, written by a WWII vet, Quality Assurance for Alias-WaveFront Technologies (Module Security Tests).
Software Configuration Management | January 1988 - September 1991
Delco Systems | Santa Barbara, California
Converted media from one platform to another. Assured the integrity of software written by software engineers by testing and correcting test scripts (QA). Utilized software configuration management (SCM), version-control systems and document changes. Wrote documents-Version Description, Software Instruction Documents Standard Operating Procedures (SOP), Application Software and Department Practice Instructions supporting quality assured software. Documents were written for platforms that included Windows, UNIX, and a variety of other platforms used for the DoD and flowcharting diagrams. Experience with MIL-STD-1679A, MIL-STD-2167A, and Engineering Change Orders (ECOs). Trained Industrial and Manufacturing Engineers on various software applications.
