Been working as a technical support specialist for 8 years already in a BPO company. I am expert in troubleshooting computer parts and issues, as well as with internet related issues. I am confidently knowledgeable with MS office, MS word, and also trained and certified by MS excel basic and intermediate. I have excellent written and verbal communication skills, is extremely organized, can work independently. I am a fast learner person, and has integrity to finish any certain task on time.