Teresa Mwaura

I am a customer-focused professional with 7+ years of experience in customer service, administration, and technical support. Skilled in managing client relations, handling calls, resolving issues quickly, and streamlining operations to improve efficiency.

I have strong experience with remote work tools including Hubstaff, using it to track time, monitor productivity, generate reports, and ensure accurate payroll for distributed teams. I am highly organized, adaptable, and thrive in fast-paced environments while maintaining a positive, solutions-driven approach