Teresa Marie Jao Arcilla

My work experiences started at the age of 16 back in 2004. I was a McDonald crew member for 1 year and 5 months and moved to the BPO industry in 2005.

Dealing with customer on the phone and helping them resolve their concerns have been my passion for 2 decades now.

My recent employment focused mainly as a Skip tracer, negotiator, and a solid debt collector. I've reached targets and have been consistent in delivering exceptional customer service for over 20 years.

Apart from those experiences, I also worked as a phone screener, survey specialist, and cold caller during pandemic.

I have dealt with many people from different parts of the US, Canada, Australia, and New Zealand and it’s extremely great to share that I have had thousands of customers handled professionally yet in a very conversational and friendly manner. Making customers satisfied is my goal along with reaching my own goals.

If I am allowed to work with your company, I commit to working passionately and will be very open to feedback as well. Helping customers and explaining products in detail is one of my areas of expertise.

I can start working at any time. I am actively looking for new employment