Terence Jordan A, Tan Sing

Terence Jordan A, Tan Sing

$5/hr
Chat Support and Virtual Assistant
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
30 years old
Location:
Metro Manila, Caloocan, Philippines
Experience:
3 years
Terence Jordan Tan Sing - ยท-Caloocan City, Philippines live:.cid.39d4ae76199af55d PERSONAL SUMMARY Passionate about delivering outstanding quality and service. Offering a years of experience with history of recognition for performance KEY COMPETENCIES Top Tier Customer Service Skills Paralegal Cold Calling Editing Skills in Canva Lead Sourcing Social Media Management Strong interpersonal skills Proactive and self-motivated Exceptional organisational skills PROFESSIONAL EXPERIENCE Security Bank Corporation Jan 2022 - Present Sales Associate - Junior Assistant Manager Responsible in generating leads for the branch and performs pre-screening prior onboarding of clients. Ensuring that proper KYC needs to be accomplished and continuous account monitoring and updating clients records. Practices upsell and cross-sell promotions to gain additional leads to improve branch target, MNLA Law Office Admin & Paralegal Assistant Jan 2021 - Jan 2022 Received, sorted and directed incoming calls and email to maintain good communication channels. Answered phones and performed clerical office functions. Organizes schedule and meetings with the clients. Mainline Power Philippines May 2019 - April 2021 Freelance Customer Service Representative Developed empathetic client relationships and earned reputation for consistency exceeding sales goals. Assisted customers with product - related questions, feedback and complaints. EDUCATION & CERTIFICATIONS AWARDS Bachelor of Science in Travel Management Our Lady of Fatima University 2022 Top 17 Sales Associate in Cross Sell Quezon City Philippines Certificate of Completion in VA Training Philippines Certificate of Achievement in One Education: Paralegal Training In recognition for achieving 271% of annual target
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