Terence Jordan Tan Sing
- ยท-Caloocan City, Philippines
live:.cid.39d4ae76199af55d
PERSONAL SUMMARY
Passionate about delivering outstanding quality and service. Offering a years of experience with history of
recognition for performance
KEY COMPETENCIES
Top Tier Customer Service Skills Paralegal
Cold Calling
Editing Skills in Canva
Lead Sourcing
Social Media Management
Strong interpersonal skills
Proactive and self-motivated
Exceptional organisational skills
PROFESSIONAL EXPERIENCE
Security Bank Corporation
Jan 2022 - Present
Sales Associate - Junior Assistant Manager
Responsible in generating leads for the branch and performs pre-screening prior onboarding of clients.
Ensuring that proper KYC needs to be accomplished and continuous account monitoring and updating
clients records. Practices upsell and cross-sell promotions to gain additional leads to improve branch target,
MNLA Law Office
Admin & Paralegal Assistant
Jan 2021 - Jan 2022
Received, sorted and directed incoming calls and email to maintain good communication channels.
Answered phones and performed clerical office functions. Organizes schedule and meetings with the clients.
Mainline Power Philippines
May 2019 - April 2021
Freelance Customer Service Representative
Developed empathetic client relationships and earned reputation for consistency exceeding sales goals.
Assisted customers with product - related questions, feedback and complaints.
EDUCATION & CERTIFICATIONS
AWARDS
Bachelor of Science in Travel Management
Our Lady of Fatima University
2022 Top 17 Sales Associate in Cross Sell
Quezon City Philippines
Certificate of Completion in VA Training
Philippines
Certificate of Achievement in One Education:
Paralegal Training
In recognition for achieving 271% of annual target
