Tendai Esther Mhlanga

Tendai Esther Mhlanga - Real Estate Virtual Assistant CV Tendai Esther Mhlanga Mutare, Zimbabwe Phone: - Email:-LinkedIn: Tendai Esther Mhlanga Profile Summary Dedicated and versatile Virtual Real Estate Assistant with solid experience as a Property Sales Consultant, English Teacher, and Customer Service Agent. Skilled in client communication, data entry, appointment scheduling, and virtual support. Holds a completed Real Estate Sales Negotiator course and a Diploma in Tourism and Hospitality Management. Combines traditional real estate knowledge with excellent interpersonal and organizational skills to deliver professional, reliable assistance. Work Experience **Property Sales Consultant** Smart Estate Agents - May 2025 to Present - Manage client communications, responding promptly to inquiries and providing accurate property information. - Assist with property listings, including data entry and updating online portals. - Schedule and coordinate property viewings and appointments between clients and sales agents. - Follow up with potential buyers and sellers to maintain engagement and progress sales. - Support contract preparation by organizing relevant documents and liaising with legal teams. - Maintain detailed records of client interactions and sales activities to ensure transparency and compliance. **English Teacher** Private and Institutional Settings (Zimbabwe & Turkey) - 2021 to 2024 - Delivered engaging English lessons to preschool and school-age students with diverse learning needs. - Developed tailored lesson plans and assessments to enhance language acquisition. - Fostered positive classroom environments promoting student confidence and participation. - Coordinated with parents and staff to track student progress and address learning challenges. **Customer Service Agent** Hotels in Istanbul, Turkey - 2022 to 2023 - Provided excellent guest services, managing inquiries and resolving issues efficiently. - Handled reservations, check-ins, check-outs, and billing processes with accuracy and professionalism. - Collaborated with hotel departments to meet guest needs and ensure satisfaction. - Gained strong communication skills working in a multicultural environment. Education Tendai Esther Mhlanga - Real Estate Virtual Assistant CV Estate Agents Council, Zimbabwe Real Estate Sales Negotiator Course - Completed 2025 - Modules: Town Planning and Survey, Property Law, Sales Negotiation, Real Estate Marketing. Mutare Polytechnic College Diploma in Tourism and Hospitality Management - Completed Skills - Virtual Assistance & Administrative Support - Real Estate Client Relations - Property Data Entry & Management - Appointment Scheduling & Calendar Management - Email Correspondence & Follow-ups - Document Preparation & File Organization - Strong Communication & Interpersonal Skills - Basic Conversational Turkish