Temperance Delonkcra
Quality Assurance Analyst II
Milwaukie, OR 97222
--
OBJECTIVE
I am a seasoned QA Analyst, looking to apply the skills that I have learned to help an amazing
company reach its business goals in providing accurate and quality information to its clients.
TECHNICAL
Skills and Tools
- Mac and Windows OS, JIRA, Confluence, Quality Center, TestRails, TestLink, Xray, GitHub,
XCode, Android Studio, Agile, Kanban, CI/CD, eggPlant, Test Planning, Device
Management, BrowserStack, VMware, Black Box testing, Wiki, Trello, Microsoft Office
Languages
-
JavaScript, HTML, SQL, Ruby, Cucumber
EXPERIENCE
Greenbits, Portland, OR
QA Analyst II
OCTOBER 2018 - MARCH 2020
Green Bits creates web and mobile applications that assist with back and front of house business
processes in dispensaries.
●
●
●
●
●
●
Responsible for creating test cases and test execution plans based on internal design
notes, acceptance criteria, and beta customer feedback
Responsible for writing team documentation and training confluence pages
Responsible for testing the Back Office web application, including API testing, UX
validation, as well as successful integration with our Front of House application
Using Ruby and Cucumber, I contributed to the Back Office web automation, as well as
read, ran, and modified existing code in the automation suite
Used my industry knowledge to help mentor and train members on my team with best
practices of QA processes and methodologies
Advocated for and assisted with the planning of a company wide testing effort in
preparation for a high volume sale day
Fidelity Information Services, Mobile West, San Francisco, CA
QA Analyst II
JANUARY 2016 - SEPTEMBER 2018
FIS Mobile West creates mobile banking applications for a variety of clients nationwide, from
small credit unions to top 10 banks.
●
●
●
●
●
●
●
●
●
●
Responsible for creating test cases and test execution plans based on acceptance criteria
for the current development cycle of a new banking application on mobile handsets
Responsible for ensuring that highly customized applications are being tested against a
variety of phone and tablet models and OS versions
Responsible for prioritizing new handset OS version testing against highly customized
customer applications
Lead the testing effort for the iOS 10 and iOS 11 releases
Responsible for ensuring that all QA, Developers, and other departments within the
organization have access to a variety of devices and OS versions, both tablet and handset
Responsible for validating client reported issues
Responsible for maintaining project profile pages for team visibility
Subject matter expert for a large financial institution
Responsible for training new team members for our large financial institutions
Maintained a team training page to reflect new processes, tools, and client specific data
that has changed since the first implementation
Fidelity Information Services, Mobile West, San Francisco, CA
QA Analyst
OCTOBER 2012 - DECEMBER 2015
FIS Mobile West creates mobile banking applications for a variety of clients nationwide, from
small credit unions to top 10 banks.
●
●
●
●
●
●
●
●
●
●
●
Responsible for creating test cases and test execution plans based on client provided
wireframes and acceptance criteria for new application features
Responsible for ensuring that highly customized applications are being tested against a
variety of phone and tablet models and OS versions
Responsible for prioritizing new handset OS version testing against highly customized
customer applications
Lead the testing effort for the iOS 8 and iOS 9 releases
Responsible for ensuring that all QA and Developers have access to a variety of devices
and OS versions, both tablet and handset
Responsible for ensuring that our internal bug database was synced with our clients bug
database on a daily basis
Validating client reported issues
Responsible for maintaining project profile pages for team visibility
Subject matter expert for multiple large financial institutions
Responsible for providing QA build release notes to the client for awareness around
tested features and known issues for each build delivered
Maintained a team training page to reflect new processes, tools, and client specific data
that had changed since the first implementation
Fidelity Information Services, Mobile West, San Francisco, CA
Contract QA Analyst
SEPTEMBER 2011 - OCTOBER 2012
FIS Mobile West creates mobile banking applications for a variety of clients nationwide, from
small credit unions to top 10 banks.
●
●
●
Responsible for executing test cases and test plans for various app upgrade cycles
Responsible for updating test cases to keep them current with best testing practices
Created and maintained a team training page which contains information on the various
tools that the team uses so that new members can onboard faster, and have quick access
to information that is used less often
EDUCATION
San Joaquin Valley College, Fresno, CA - Associate's Degree
Clinical and Administrative Medical Assisting
DECEMBER 2009
Everglades University, Online - Coursework
Alternative and Complementary Medicine
JULY 2010 - JUNE 2012
