- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Ontario, Toronto, Canada
- Experience:
- 6 years
TEMITOPE
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ROTIMI
PROFESSIONALPROFILE
highly motivated and efficient Administrative Assistant with a strong history of providing
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Customer relations, terrific clerical support and operational assistance. Driven and motivated
to help organisations thrive with a decisive nature necessary to manage independent work.
Experience in coordinating documents, supplies and project resources.
ver the years, I have managed and coordinated multiple daily administrative roles in the
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department in several organisations directly and indirectly. I was also responsible for information
and media liaisons; report writing, handled incoming and outgoing correspondence etc. in the
organisation. I successfully administered the daily operations of staff to ensure they met the
organisational goals per time; Collected customer feedback and worked with upper management
to ensure appropriate changes were made to improve customer satisfaction.
I earned a reputation for being courteous and respectful in addressing the needs of every
customer, assisting quickly and decisively resolving customer complaints while ensuring their
optimal comfort in reception areas and accommodating special requests.
I received commendations for consistency, hard work and teamwork from senior Management.
SKILLS
E ffective Communication
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● Proficient in word processors, spreadsheets
and presentation software
● Good administrative skills
● Problem Solving
● Creativity
● Public relations
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een Attention to details
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Team work
Research
Report writing
Interpersonal skills
Communications
PR OFESSIONAL EX PERIENCE
Public Relations Intern |Tertiary Education Trust Fund Headquarters
– MAITAMA,AB UJA
(APRIL 2014)
I managed and coordinated multiple daily administrative roles in the department.
I was also responsible for information and media liaisons; report writing, handled incoming and
outgoing correspondence etc. in the organisation.
Class Teacher |Key Choice Academy
–OTA,OG UN STATE
(JULY 2016)
I managed over 15 nursery students with the responsibility of delivering classes in line with the
approved syllabus; carried out disciplinary actions in line with the code of conducts. I made use
of practical teaching methods to aid students’ understanding; employed positive and negative
reinforcement to ensure appropriate behaviour in class which improved performance of pupils in
end-term results.
Administrative Assistant |PegnRed Causals
–OTA,OG UN STATE
(MARCH 2017)
I provided administrative support for the CEO by managing the calendar; organising calls, files
and important documents etc.
I supported financial activities by processing and creating invoices; handling financial records of
sales and inventories by maintaining receipts and withdrawals; account payables/account
receivables; updating customer files etc. I contributed to sales and operations by Monitoring
stock levels and ensuring the company’s invoice was accurate.
I managed Human Resources by supervising and coordinating staff activities; issuing queries and
staff performance appraisals; administering daily operations to ensure policies were adhered to
and understood by staff; etc. I improved Customer service by mediating with clients; providing
basic technical support for clients on a wide range of company products; addressing customer
service inquiries in a timely and accurate manner; etc.
Front desk Officer |The Franklin Apartments
– LIFE CAMP,ABUJA
(NOVEMBER 2021)
I provided front desk support and operational assistance in a fast-paced reception area, from
greeting customers and accepting deliveries to handling paperwork and processing payments,
Delivering overarching front desk support including scheduling, answering phones, resolving
issues/complaints, checking in visitors, maintaining visitor logs and accounts while driving the
achievement of business goals in front desk support role. Collaborated with staff to maximise
customer satisfaction, streamline procedures and improve bottom-line profitability.
I delivered a high level of service to customers in an effort to build relationships for the future.
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anaged primary account relationships, exceeded client satisfaction standards and met
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servicing obligations. I supported financial activities by processing and creating invoices;
handling financial records of sales and inventories by maintaining receipts and withdrawals;
updating customer files etc.
Business Support Officer |Ehealth4everyone
– GARKI,ABUJA
(FEBRUARY 2021 –JUNE 2021)
I assisted the company with tasks set out by various teams (Human resource team, Public Health
team, Data team, Project Management team), such as research, data capturing and worked
closely with different team members and customers to find working solutions.
I also engaged and secured prospective business with potential customers such as Hospitals,
Pharmacies, etc. I delivered a high level of service to customers in an effort to build relationships
for the future. Greeted clients and answered enquiries while working at the reception desk
occasionally.
I was also given the responsibility of scheduling and conducting interviews, collating monthly
attendance for employees, posting recruitment adverts on recruitment platforms and also
receiving guests.
Administrative Assistant/Secretary |Stebalog Nigeria Limited
–WUSE II,AB UJA
(AUGUST 2021)
I provided administrative support for the CEO by managing calendar, organising calls and
meetings, Organise travel documents and bookings for the CEO, files and other important
documents etc.
I supported financial activities by processing and creating invoices; handling financial records of
sales and inventories by maintaining receipts and withdrawals; account payables/account
receivables; updating customer files etc. I collaborated with all departments to ensure
company-wide communication.
Manager |Silverline River Vegetable Farms Ltd.
– KUJE,AB UJA
(2021 – CURRENT)
VOLUNTARY
WORK
I oversee and manage the running of the farming process from crop selection to harvest.
I report on crop farm activities of items needed for crop farming. I oversee the activities of the
labour force and their progress.
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ED UCATION
Bachelor of Science |Covenant University,
(NIGERIA)
Mass Communication
Bachelor of Science |Bluecrest University College,
(ACCRA, GHANA)
Business Administration
REFERENCES
Sozo Christopher-
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Damola Balogun-
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