Temitope Oyebola

TEMITOPE OYEBOLA Lagos, Nigeria |LinkedIn SUMMARY Experienced Virtual Assistant skilled in administrative support, project coordination, customer service, and workflow optimization. Proficient in using Asana, Trello, Canva, Zapier, Microsoft 365 Suite, and Google Workspace to manage tasks, track progress, and ensure on-time delivery. Delivers reliable support with a focus on accuracy, confidentiality, and operational efficiency. WORK EXPERIENCE Virtual Assistant (Freelance) March 2025 - Present Treadway Analytika | Lagos Nigeria o Manage 3+ executive calendars and coordinated 7-12 weekly meetings, improving scheduling efficiency and streamlining operations by 40%. o Respond to over 50 emails daily, maintaining 24-hour turnaround and improving client response time by 35%. o Organize and updated 20+ documents and reports across shared drives, enhancing team access and document accuracy. o Support 5 ongoing projects using Trello, and Asana ensuring 100% task tracking and timely completion across remote teams. Relationship Manager August 2023 - January 2025 Fidelity Bank Plc | Lagos, Nigeria o Initiated and managed over 100+ new client relationships, contributing to a 25% increase in customer base within a year. o Mobilized deposits exceeding ₦150M by effectively marketing financial products and building client trust. Debt Recovery Officer September 2022 -August 2023 Union Bank of Nigeria | Lagos, Nigeria o Achieved a consistent monthly debt recovery rate of 60% through structured follow-ups and negotiation strategies. o Surpassed daily call targets by 20%, strengthening client communication and resolution efficiency. Healthcare Intern June 2019 - September 2019 University College Hospital | Oyo, Nigeria o Performed HIV tests and semen analyses to support diagnosis and treatment. o Supported patient care initiatives and health education programs. EDUCATION Ladoke Akintola University of Technology | Oyo, Nigeria 2021 Bachelor of Technology in Science Laboratory Technology (Hons.) June 2014- June SKILLS AND TOOLS o Project & Task Management: Asana, Trello, Slack, Canva, Google Workspace, and Microsoft 365 Suite. o Administrative Support: Calendar management, email handling, document preparation. o Communication: Customer service, strong written and verbal English communication, client relationship management. CERTIFICATIONS o Google Project Management Certificate (Coursera) o Virtual Assistant Mastery Program (Millionaires Squad) o School of Banking Certification