Temitope Kolawole

Temitope Kolawole

$6/hr
Telemarketer/Sales representative/ Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
Temitope Kolawole Nigeria• - •-Sales Representative/Telemarketer ___________________________ Professional Summary _______________________________ Focused inside sales and telemarketing professional. Superb communication skills, exceptional problem solver with strong sales analysis and reporting skill. History of attention to detail and thoroughness beyond expectations. Self- motivated, dependable, quick learner who enjoys working in a challenging multi-tasking environment, and committed to a job well done. ___________________________ Work Experience _____________________________________ Sales Representative Rent To Own (Remote)      November 2023 -Present Made over 200 inbound and outbound calls daily to interest them on our services. In 20 calls made always got 5 signups. Recognised as staff of the month three (3) times in a row. Very conversant with the Convoso for taking inbound and outbound calls. Developed high emphatic client relationships and earned reputation for exceeding service standard goals. Collaborated with sales members to stay current on inventory levels, complete accurate orders and resolve item issues. Sales Representative February 2022 - August 2023 Kinzel Benefit - Insurance (Remote)      Interacted with over 180 customers during an average shift, surpassing targets by 30% and ensuring customer satisfaction, making outbound and inbound calls Very Conversant with Vici dialer, Zendesk, Slack Passed successful leads on to licensed originator Promptly responded to around 183 telephone calls per day Assisted call-in customers with questions and orders Appointment Setter /Cold Caller June 2021 – January 2022 Refirrizer Agency - Insurance (Remote)     Made over 400 cold calls daily to business owners and met over 70% appointment scheduling target in a month Very Conversant with Vici dialer, Zendesk, Slack Delivered an exceptional customer service expeience, resolved issues and shared benfits of additional service Effectively followed up Clients until closed deals _______________________________ Education ________________________________________   BSC. Economics Ajayi Crowther University - 2013 _________________________________ Skills __________________________________________  Excellent verbal and written communication skills.  Problem-solving and decision-making skills.  Proficiency in Microsoft word, Excel, Adobe.  Ability to multitask.  Data entry skills.  Excellent team spirit  Persuasive Negotiation _________________________________ Language _______________________________________  English
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