Temitope Fapounda

TemitopeFapounda- Executive Virtual Assistant Summary • Skilled in calendar and email management, travel coordination, document preparation, and client communication • Strong interpersonal and communication skills; trusted to handle confidential information with discretion. • Committed to providing reliable, accurate, and proactive virtual assistance to help clients meet business goals WorkExperience Executive Virtual AssistantMay12- Present Bridge Merchant - (CEO)Remote • Provide high level executive support, including inbox management, calendar management and preparing presentations. • Enhanced executive productivity by improving inbox processes by reducing inbox clutter by 50% • Conduct web research and data mining projects, gathering targeted information and compiling data results to support the growth of the organization Administrative AssistantJan2022 - Jan2025 FreelanceRemote • Handled customer inquiries, bookings, and travel documentation for 100+ clients monthly, delivering high-quality service and achieving 95% customer satisfaction based on internal surveys. • Managed daily office operations, coordinated calendars, and scheduled over 50 client appointments and travel consultations weekly, ensuring smooth workflow and time efficiency. • Processed visa applications and travel insurance documentation for international clients, ensuring 100% compliance with regulatory requirements. SKILLS • Travel&MeetingCoordination(Domestic&International) • Calendar& EmailManagement • Proficient in cloud tools (Google Workspace, Zoom, Slack, Microsoft 365) • MeetingMinutes&Follow-UpTasks • TimeManagement&Prioritization • AttentiontoDetail • ProblemSolving&Initiative Education/CertificationsOlabisi Onabanjo University BScBusinessAdministrationManagement ALXAfrica VirtualAssistantTraining-April2025