Temiloluwa Mary Ajibade

. . AJIBADE TEMILOLUWA MARY Ikorodu, Lagos, Nigeria - - in/temiloluwa-mary SUMMARY Dynamic ZOHO CRM Expert with extensive performance in leveraging API integrations and optimizing CRM functions. Automated CRM workflows to increase campaign response rates by 25% and enhanced workflow efficiency by 40% through targeted automation solutions. Seeking ZOHO CRM Developer role at SPIRO to drive CRM enhancements and operational efficiency using strategic CRM automation and integration skills. EXPERIENCE FREELANCE HUBSPOT EXPERT OVED INFOTECH August 2024 - October 2024, INDIA • Leveraged API knowledge to incorporate Zoom Phone into HubSpot CRM, achieving a 30% improvement in call tracking accuracy, while managing high volumes of client communications monthly. • Configured Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) settings, supporting secure email delivery and reducing email rejections. • Automated HubSpot CRM workflows for client outreach initiatives, maximizing engagement efficiency and increasing campaign response rates by 25%. • Analyzed client CRM processes to identify gaps, leading to tailored automation solutions improving workflow efficiency by 40% using HubSpot's native tools over a three-month period. FREELANCE ZOHO EXPERT May 2024 - May 2024, Texas, New York Norton Fitness • Verified And Updated Product Information: Ensured Accuracy Across 3,000 Product Listings Within Zoho CRM, Achieving 100% Data Reliability Within Three Weeks. • Created and designed a professional quote template: Streamlined the sales process, reducing quote generation time by 30% and improving client presentation quality, leading to more consistent and polished communications. • Automated workflow processes within Zoho CRM, reducing manual data entry time by 50% and enhancing departmental efficiency across sales and customer service teams. FREELANCE ZOHO EXPERT February 2024 - May 2024, Atlanta, Georgia Bolt Entertainment • Conducted targeted lead generation on LinkedIn, Sales Navigator, and Dripify: Identified and connected with over 500 potential clients, achieving a 20% increase in qualified leads and expanding business opportunities. • Assisted in the creation and execution of email marketing campaigns: Designed content and managed mailing lists of 2,000+ recipients, resulting in a 35% increase in open rates and a 15% boost in conversion rates through targeted engagement and performance analysis. • Integrated Zoho CRM solutions for clients, automating workflows resulting in a 50% increase in sales team efficiency and reducing manual data entry time by 30%. FREELANCE ZOHO PROJECT MANAGER Cardiolifestyle August 2023 - August 2023, Iraq • Integrated WhatsApp with Zoho CRM: Enhanced customer communication by connecting with over 1,000 clients through automated messaging, improving response times by 40% and increasing customer engagement. • Designed Strategic Automated Workflows Within Zoho CRM For Managing Gym Sales, Achieving A Notable 35% Reduction In Ongoing Manual Labor. • Coordinated Cross-functional Efforts To Implement Zoho CRM Customizations, Improving Lead Conversion Rates By 25% And Resulting In A Significant Boost In Sales Efficiency. EDUCATION Bachelor of Arts (Education) Ekiti State University, Ado- Ekiti • Ekiti State, NIGERIA • 2022 SKILLS . . Hard Skills: • CRM Setup and Configuration • Workflow Automation • Data Migration and Management • Integration with Third-Party Applications • Report and Dashboard Creation • Email Campaign Design and Execution Soft Skills: • Problem-Solving and Critical Thinking • Communication and Client Training • Project Management • Attention to Detail • Time Management • Collaboration and Teamwork • Adaptability and Flexibility Software Proficiency: • Zoho CRM • Zoho One Suite (Zoho Campaigns, Zoho Books, Zoho Desk, Zoho Bigin) • Zoho Creator • Zoho Analytics • Zoho Flow (for automation) • Third-Party Tools • Messaging Integrations (WhatsApp, Slack)