I am a trained virtual assistant with over 3years experience as an Executive Assistant, I helped my previous employer to get their job done seamlessly during our contract time, helped them manage their day to day work schedules, book appointments, prepare/organize materials for presentations or meetings, follow up on other team for works, also worked as a customer support Agent using the CRM tools to navigate and attend to at least 5customers complaints in a day, also use project management tools like Trello, Click up, Monday.com, and have helped the organization cut down unnecessary delay in tasks assigned to save cost.