Clinical Summary
Eligibility to work in the UK
Tier 4 Student visa
Available with 2-3 days’ notice
Qualifications
Master of Science in Artificial Intelligence And Data Science University of Hull, In view
MBA, Nexford university 2021
Bachelor of Technology in Computer Science, Ladoke Akintola University 2015
Secondary Education Eminent comprehensive college
Other Relevant Information
Technical skills:
Creative problem solver
Exceptional communication skills
Event planning and coordination
Front desk experience
Team building
Computer knowledge
Excellent planner and coordinator
Dedicated team player
Strong interpersonal skills
Accurate and detailed.
Web development
Microsoft Office
Critical Thinking
Professional View
Experienced customer service representative, contribute positively, effectively and efficiently to the growth of the organization through dedication, teamwork and learning towards the achievement of the set goals of the company. I believe long lasting success is the product of hard work and willingness to go the extra mile to achieve set goals. I am a creative, talented and innovative graduate with experience in customer service and administration. With my technical proficiency in sound comic and relationship management, I have been able to understand client needs and deliver excellent service. Also, I can contribute to dynamism and competitive work environment where result and optimal performance are the key indicators and to positively impact on any organization that aims at obtaining the very best from its employees by adding value to enhance productivity.
Current/ Most recent Employment
Employment Dates
Latest Employment
Scope of Work
September 2022
To Jan 2023
June 2017 –Aug 2022
Amazon UK Services Ltd. (DHU2)
Melton West Business Park, Redcliff Road, Hull,
United Kingdom
HU14 4RS
Customer Experience Management Personnel
Sterling Bank
Ore, Nigeria
Efficiently and effectively receiving & storing goods inwards following Amazon's internal processes and procedures
Sort our customer orders ensuring a high level of quality and productivity.
Accurately sort our customer orders to ensure we meet customers' high expectations.
Adhere to strict safety, quality and production standards.
Customer Experience Management Personnel
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Built long-term customer relationships and advised customers on purchases and promotions.
Investigated and resolved customer enquiries and complaints in a timely and empathetic manner.
Process document review
Knowledge sharing training facilitator
Asked open-ended questions to assess customer needs.
Served as the main liaison between customers, management and sales team.
Employment History
Employment Dates
Previous Employments
Department / Scope of Work
Jan 2017 –April 2017
Auxiliary Nurse- Voluntary Worker
Alimoso Primary Healthcare
Auxiliary Nurse- Voluntary Work
- Washing and toileting patients.
- dressing patients.
- feeding at meal times, as well as logging food and fluid intake for patient records.
- Changing bed linen.
- Making patients feel safe and secure in their surroundings.
Employment Dates
Previous Employments
Department / Scope of Work
Oct 2015 –Oct 2016
Customer Service Representative/ Data Entry Officer
Benin Electricity Distribution Company
Carrying out enumeration on customers and consumers.
Verifying loss in energy through infractions.
Compilation of customer and consumer's database.
Customer Service
Marketing
Using data from meter reading to generate electricity bills.
Cash Drive
Education / Qualifications
Master of Science in Artificial Intelligence And Data Science University of Hull, In view
Bachelor of Technology in Computer Science, Ladoke Akintola University of Technology 2015
Secondary Education Eminent comprehensive college, Dopemu Lagos State
Certifications
Online Florence Academy Certification UK-
Food Hygiene
Health, Safety and welfare inc COSHH and RIDDOR
Infection Prevention and Control Level 2
Manual Handling
Medical Administration
Safeguarding Children
Safeguarding Adults Level 1 and 2
- Topical Medication
Basic life support
Caring for someone with epilepsy
Covid 19
Equality Diversity and LGBTQ
Fire Safety
First Aid
Fluids and Nutrition
