Tejinder Pal Singh

TEJINDER PAL SINGH S/O Colonel R.S Amole #86 chak madho singh, Pathankot,Punjab,145001.M0B:-- Career Summary Innovative thinker with excellent communication skills possesses 8 year experience as an customer service and voice and accent training. Possess a proven ability to educate and enhance communication and written skills. Excellent at assessing the resources and identifying the opportunities. Excellent in coordinating with seniors and taking orders. Proven ability as worked for the top Mnc as voice and customer support. Education Army school Pathankot, 10th standard,CBSE, Punjab. Percentage 75% Year-1996 S.M.D.R.S.D College Pathankot,12th standard,PSEB,Punjab. Percentage 60% Year 1998 S.M.D.R.S.D College Pathankot, Bachelors in Computer Applications,GNDU 62% Year 2001 GURU NANAK DEV UNIVERSITY,AMRITSAR,Masters in Computer Applications, 73% Year 2003 Experience July2004 – Sep2007 Technical Support Executive | Sutherland Global services | Mumbai, Maharashtra Worked as Tech Support for Norton Anti-Virus, providing online voice support to Dell computers and Norton Anti-Virus Customers Based in the United States. Oct2007 – March2011 Voice n Accent Trainer | Dell International Services | Mohali, Punjab Worked as a Trainer for new hire customer and technical support staff, improving and enchancing the English language skills and improving the verbal skills. May2011-Apr2016 Assistant Manager Operations | Barclays Bank |Noida, Uttar Pradesh. Managing a Team of 40 Employees to work on First Party Collections for Barclays Bank, United Kingdom, collecting payments on inbound calls for the customers in England. Awards & Acknowledgements Certified Search Engine editor by Google Quality Analyst Certified By Vodafone Dell Computers Certified Hardware Technician Microsoft Certified Software Engineer