Tejasvi H M

 TEJASVI H.M E-commerce Consultant and Amazon Account Manager Address: Uttarahalli, Bangalore, INDIA 📱:- 📧:- : linkedin.com/in/tejasvihm/ PROFILE SUMMARY A versatile, results-driven professional with 11 years of experience in the field of E-commerce with expertise in strategic Business Development, Catalog Optimization, Sponsored PPC Ads, and Customer Service. Proven expertise in managing Online Stores, enhancing Brand visibility, conducting A/B Testing, resolving Operational Challenges and Optimizing Listings to improve Product Ranking and Sales performance AREAS OF EXPERTISE Business AnalysisE-commerce Operations Account ManagementDigital Marketing Data Analysis and ReportingCatalog ManagementKeyword Research SEO Time Management Listings Optimization Team ManagementAmazon PPC Planning & PrioritizingPPC Campaign ManagementSales Performance Analysis WORK EXPERIENCE MADHAN MOHAN TEXTILES PVT LTD: (Jan 2024 – Till date) Marketplace Account Manager: Managed overall performance for top bedding brands, including Texas Linen, Thread Spread, and Ashton Sheets, ensuring growth in sales, visibility, and customer satisfaction Created and optimized Amazon PPC campaigns to boost visibility, sales, and product rankings while maintaining target ACOS Conducted keyword research and analysis to enhance ad targeting and improve campaign performance Monitored key metrics (CTR, CPC, ACOS, ROAS) and adjust strategies to maximize ROI and profitability Managed Sponsored Products, Sponsored Brands, and Sponsored Display ads, with monthly Ad Spends of $150 thousand, aligning strategies with marketing goals Utilized tools like Helium10 and Seller Central for data-driven decisions and performance monitoring. Created performance reports and insights for stakeholders, recommending improvements and optimizations VANI ENTERPRISES: (Jan 2019 – Dec 2023) E-commerce Consultant and Digital Marketer: Set up online stores for around 30 clients on leading e-commerce platforms like Amazon and Flipkart Created keyword-optimized cataloguing for around 1000+ SKUs and devised effective e-commerce marketing strategies Enhanced brand awareness through paid advertising campaigns with Ad spends of ~$200 thousand using Sponsored Ads, AMS, Amazon PPC, Google Ads, Facebook Ads, social media, SEO etc Conducted A/B split testing of ad copy and landing pages to improve CTR, lower CPC, and increase conversions on marketplaces Collaborated with cross-functional teams like design, inventory, logistics, finance, support, and procurement to optimize business performance and achieve client goals Handled customer service activities for D2C Brands’ seller accounts and resolved issues from buyers and e-commerce platforms E-commerce Operations Manager: Managed end-to-end operations, including product research, stock procurement, SEO-optimized listings, Amazon PPC campaigns, inventory management, and shipment coordination Effectively managed teams of fulfilment and logistics, making sure the orders received were packed and shipped without delay Handled post sales activities including effective resolution of issues related to order fulfilment, inventory updates, returns, payments, and reviews HONGKONG YINTATECH NETWORK CO. LTD: (Nov 2022 – Apr 2023) Amazon Account Manager: Collaborated with global stakeholders and product leaders to align business development strategies with long-term goals Created and optimized SEO-driven cataloguing, titles, descriptions, images, and A+ content for improved visibility Optimized listings with effective search terms using tools like Helium10 and Jungle Scout to increase product ranking and win the Buy Box Managed Amazon Sponsored Ads campaigns, optimizing bids to boost impressions, clicks, and sales with a focus on low ACOS Created Deals, Coupons and Promotions to drive more sales Maintained daily reports, overseeing catalog management, pricing, inventory, and marketing campaigns, while analyzing sales performance Led and motivated a team of Amazon Account Specialists, provided mentorship and guidance, delegated tasks based on individual strengths and maximizing team efficiency MY AMAZON GUY –(Part time): (Apr 2022 – Oct 2022) Troubleshooting Specialist 2: Managed Amazon accounts, completing tasks in Seller Central Uploaded listings, created parentage, and monitored inventory efficiently Resolved listing/account health issues and handled troubleshooting Managed task distribution and ensured timely project completion through effective communication with team members, managers, and clients Demonstrated adaptability in responding to tasks and seeking assistance AMAZON DEVELOPMENT CENTRE INDIA PVT. LTD: (Jun 2013 to Jan 2019) Senior Transaction Risk Investigator: Reduced risk from third-party sellers, ensuring a secure marketplace Enforced seller compliance with catalogue, image, shipping, review, and performance policies Collaborated with merchants, account managers, and legal teams to ensure a fair marketplace Managed, trained, and mentored new hires, providing performance insights Acted as a subject matter expert in investigation processes Effectively handled escalations and trouble tickets assigned to the team 4XP INVESTMENTS AND TRADING: (Dec 2012 to May 2013) Manager- Product Promotion Onboarded customers, ensured compliance, provided MT4 trading training, handled queries, and focused on retention EDUCATIONAL QUALIFICATION Master of Business Administration (Finance) - Dayanandasagar College of Engineering, Bangalore Bachelor of Engineering (Electronics & Communication) - S.T.J Institute of Technology, Ranibennur CERTIFICATIONS Google AdWords (Fundamentals, Search, Display, Video, Mobile) Amazon Ads certifications Digital Marketing Internship Program Yoga Instructors Course (YIC)