Teboho Chonela

Teboho Chonela 7 Earl Street, Helderkruin, Roodepoort, Johannesburg • - •- Highly Skilled Human Resources Practitioner Highly skilled Human Resources Practitioner with over 10 years of experience in talent acquisition, employee relations, strategic planning, workforce planning, compliance, performance and talent management, and Payroll Management. Proven track record in implementing HR policies that enhance productivity and employee satisfaction. Passionate about fostering a positive work environment and driving organizational success through effective personnel management. Seeking to leverage my expertise in HR strategy and leadership to contribute to a dynamic team. WORK EXPERIENCE E-Square Holdings • 06/2021-Present HR/Operations Manager ▪ Leadership – manage 3 heads of departments across 300+ employees with annual revenue of up to R80M. ▪ QMS - Review and communicate the impact of Quality Management Systems (QMS) to staff. ▪ Procurement - Responsible for establishing and maintaining clear and effective purchasing policies and procedures. ▪ Operations Management- Responsible for developing standards and promoting activities that enhance operational procedures. ▪ Assets/Fleet management - Oversee all construction vehicles, Plant & machinery, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance. ▪ Strategy - Lead the collaboration with the CEO to plan strategy for team structure and development which so far has reduced costs by 60%. ▪ HR Admin Management & Reporting – Streamline HR processes using a new HRIS, improving data accuracy and reducing administration time by 40%, allowing for more strategic HR Focus. ▪ Processes, Policies & Procedures - Review existing policies and procedures and ensure they are in line with the company’s cooperate vision & strategy. ▪ Skills Development/Training Management – collaborate with department managers to develop initiative training programs for employees which improved retention by 60%. ▪ Recruitment—Identify gaps in the recruitment process and reduce time to hire. At the same time, ensure a fair and consistent recruitment practice that is aligned with the EE Act. ▪ Industrial and Employee relations - Resolve conflicts, handle complaints and set disputes among employees and Line Managers in a timely, neutral manner. Responsible for representing the company at CCMA. ▪ Payroll Management – manage payroll budgets for up to 300 employees with R6M budget. ▪ Statutory Requirements Management - Manage and file all statutory requirements with SARS and all other relevant Government Bodies e.g.- Department of Employment and Labour -Employment Equity (EE) reports, SETA -WSP/ATR reports, COIDA -Return of Earning reports & BBBEE. ▪ Employee Engagement -Analyse employee feedback to develop team initiatives and a performance review system which reduced staff turnover by 40%. Smollan Group • 07/2017 - 05/2021 People Consultant ▪ Managed employee performance review process resulting in a 30% increase in employee engagement. ▪ Collaborated with leadership to enforce HR policies and ensure compliance with employment laws. ▪ Conducted investigations into employee complaints and provided resolutions in accordance with company policies. ▪ Led the Operations team in implementing a new time and attendance system resulting in a 40% increase in productivity. ▪ Effective recruitment, selection, and new employee onboarding. ▪ Assisted current and former employees with resolving work-related issues such as Pension find payouts, Disability claims, leave benefits, training, and disputes with the stores. ▪ Coordinated and worked with management on performance evaluations, supervisory practices, disputed resolutions and employee accountability. ▪ Implemented employee engagement strategies to improve morale, retain talent, and maintain business continuity. E-Square Holdings • 04/2015 - 06/2017 HR Officer ▪ Full HR Admin Management & Reporting ▪ HR Policies and Procedures ▪ Skills Development / Training Management ▪ Industrial / Employee Relations ▪ Payroll Management ▪ Recruitment and employee onboarding ▪ Statutory Requirements Management ▪ Assisted with Performance Management African Resource Training Group • 04/2014 - 01/2015 HR and Training Coordinator ▪ Responsible for the full recruitment process; drawing up specs, advertising positions, interviewing, regrets and onboarding of successful candidates. ▪ Ensured all HR Policies are understood and signed. ▪ Perform a variety of training support activities, including project management support, learner Management System (LMS) and training administration. National Empowerment Rating Agency • 02/2012 - 02/2014 HR Officer/BEE Administrator ▪ Implemented and maintained HR policies and procedures to ensure effective, fair, and consistent management of staff throughout the organization. ▪ Worked closely with senior and line managers and provided them with expert guidance, coaching, and support on the full range of HR activities. ▪ Assisted Analysts in conducting client verifications in line with the relevant procedures and BEE Codes of good practice. Regent Business School • 10/2011 - 12/2011 Recruitment Consultant ▪ Managed the end-to-end coordination of the institution's recruiting process ▪ Responsible for sending communications to applicants and old students ▪ Completed administrative tasks including tracking candidates, sending correspondence, processing check requests, and other tasks as needed. Thusanani Children's Foundation • 08/2011 - 10/2011 Training Assistant ▪ Prepared and edited meeting minutes, presentations, and tables. ▪ Responsible for tracking project changes and producing updated site-based schedules as agreed with project management ▪ Liaison between the children's homes/daycare centers and the workshop presenters and managed all stages of the workshop booking process. Health and Development Africa • 05/2010 - 05/2011 Recruitment Assistant ▪ Assisted in preparing CVs for clients and preparing notes summarizing shortlisted consultants' skills, rates, and availability ▪ Upon selection of a consultant by the client, I assisted the Technical Personnel Consultant in the preparation of the assignment budget and communicating with the consultant and the client as the agreement was reached ▪ Received and processed final payment requests and ensured that consultant feedback forms and debriefing reports were received Dinoko Centre • 01/2008 - 12/2008 Centre Manager ▪ Wide-ranging office responsibilities including employee safety, welfare and wellness. ▪ Assisting with the day-to-day efficient operation of the Centre ▪ Administered monthly salary payments ▪ Attended and solved customers' problems from clock-in to closure ▪ Prepared and presented inventory controls and purchasing ACHIEVEMENTS ▪ Designed and implemented a new performance management system that led to 20% increase in employee productivity and 15% improvement in overall job satisfaction. ▪ Implemented a comprehensive talent acquisition strategy that increased the quality of new hires by 30%, reducing the turnover rate by 15% within the first year of employment. ▪ Streamlined company processes, leading to a 20% increase in overall operational efficiency. ▪ Designed and launched a comprehensive employee well-being program, integrating mental health support, flexible work arrangements, and personalized development plans, resulting in a 30% increase in employee satisfaction scores and reducing absenteeism by 18%. EDUCATION 2010: Postgraduate Diploma in Management (Human Resources) WITS Business School • Johannesburg 2007: BA – Public Administration and Sociology: National University of Lesotho 2001: General Certificate of Education (University of Cambridge Local Examinations Syndicate): Tshakholo High School. SKILLS Assets Management, BEE Management, Communication, Compliance, Database Management, Employee Relations, Fleet Management, Health & Safety Management, HR Admin Management, Industrial Relations, Internal Audits, , Leadership, Office Management, Payroll Management, Performance Management, Policy Development, Problem Solving, Procurement, Proposal Writing, Recruitment, Reporting, Statutory Requirements Management, Strategic Planning, Talent Acquisition, Teamwork, Time Management, Training Management, Workforce Planning