Taylor Claiborne

TAYLOR O. CLAIBORNE - --Professional Summary Experienced administrative professional and leader seeking to leverage my advanced skills to achieve daily objectives and long-term goals across various office environments. Dedicated to enhancing productivity and service excellence through strategic planning, resource allocation, and continuous process enhancements. Proactively seeking feedback and facilitating knowledge sharing sessions to improve project management practices. Project Management Logistics Functioning Administrative Policies Legal Research and Analysis Database Support/Management Operations Management Education Associates: Humanities (Concentration in Law) – Anne Arundel Community College High School Diploma – Potomac High School Certifications Paralegal Certification (ABA Approved - AACC) Tier II Public Trust Notary Public Volunteer Experience Volunteer Legal Research Assistant Maryland Commission on LGBTQIA+ Affairs, Baltimore, MD January 2024 – May 2024 Assisted the Director with comprehensive legal research, analyzing statutes and case law to support policy recommendations. Volunteer (Mission Trip) Hope of Life, Guatemala April 2011 Work Experience Administrative Assistant Sparks Group – Rockville, MD 04/2024 – 07/2024 40 hours a week Supports the accounting department by managing correspondence, scheduling, and maintaining filing systems. Handling data entry, invoicing, accounts payable and receivable, and assist with bank reconciliations and expense reports. Additionally, ensuring accurate record-keeping, facilitate internal and client communication, and help prepare for audits. • • • • • • Process employee expense reports and ensure proper documentation. Conducting research and compile data for various accounting reports. Handled contract lifecycle management, from initial negotiation through renewal and termination. Assist in the processing of accounts payable and receivable; track and resolve discrepancies. Input financial data into accounting software or spreadsheets. Managed all aspects of contract administration, including negotiation, execution, and compliance monitoring. Assist with special projects as needed, such as financial reporting and budget preparation. Proficiency in accounting software (e.g., QuickBooks, Sage) and Microsoft Office Suite (Excel, Word, Outlook). Background Investigation Technician United States Capitol Police – Washington, DC 03/2023 – 04/2024 Grade: CP-07, Step 02- 40 hours a week Receive, review and/or research pre employment background application packets; gather and assess information and facts; determine the validity of documents received; ensured required documentation is received and complete; contact employment candidates to request missing information; managed fingerprint records requests are submitted for processing and results are obtained; assembled background application packets complying with federal statutes, regulations, department policies and procedures with USCP (United States Capitol Police). • • • • Prepare comprehensive fact-based reports, memorandums (SOPS) and supplemental documents Identify distracting factors, chronological statements of facts, documentation obtained, findings and conclusions for consideration by the hiring manager and/or appointing authority. Managed and led projects by establishing clear objectives, tasks, and timelines for completion, and overseeing their successful execution, which led to a 25% boost in productivity within the initial 4-month period. Advises the executive official of existing problems and recommends solution/alternatives. Recommends to the Executive Official new policies needed for the effectiveness of the organization in carrying out its mission. • • • • • Purchasing/procurement point of contact to arrange for, monitor, and office equipment, services, and products for specialized or unique program or office functions including organizing required supporting documentation for expenditures such as employee travel and training. Managed departmental budget, ensuring optimal allocation of resources and cost efficiency. Preparing, maintaining, and certifying automated time and attendance reports and monitoring leave balances using a software program such as Work Brain system or other databases. Facilitated collaboration between different departments or teams involved in a project, ensuring alignment of objectives, resolving conflicts, and promoting a cohesive approach towards project goals restructuring communication flow among 10 departments. Utilized project management software (e.g., Microsoft Office, APEX) to track progress, manage tasks, and generate comprehensive project reports for senior management review and presentations. Human Resources Administrative Assistant Avant Garde – Washington, DC 02/2022 - 03/2023 40 hours a week Schedules and organizes appointments; takes minutes during departmental meetings. Proofreads and type documents and correspondence produced by the department. Processes required paperwork for new hires, transfers, changes in job classification, retirement documentation, recruitment, and other related employment matters for USCP (United States Capitol Police). • • • • • • • • Gathered expense information and compiled accurate reports with documentation on a regular basis. Acted as the single point-of-contact for customer inquiries and provided timely responses. Maintained a high level of confidentiality in all employee relations and documentation. Researched and completed projects for various departments by working cross functionally to gather information and prepare reports. Utilized HRIS to manage employee data and streamline HR processes. Implemented AI-driven scheduling software to automate meeting coordination, enhancing efficiency, and reducing scheduling conflicts by 40%. Designed and implemented a comprehensive onboarding training program for new employees, covering company policies, procedures, and job-specific skills, resulting in a smoother transition for new hires. Effectively planned heavy calendar management and scheduling of appointments for executives and managers. Administrative Assistant Protection Strategies Incorporated – Washington, DC 04/2021 - 02/2022 40 hours a week Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations for the Department of Health and Human Services (HHS). • • • • • Providing administrative or receptionist support, such as customer service, scheduling, calendaring, answering phones, mail distribution, greeting customers, travel arrangements, and front office tasks. Adept at scheduling appointments and business trips. Led a detailed presentation on quarterly performance to a team of 20, utilizing data visualization tools to enhance understanding, which contributed to a 15% boost in team morale and performance. Leveraged HR Bamboo to facilitate smoother communication and better organization within the team. Leading team meeting and drafting meeting notes. Ensuring clear communication with contracting clients, providing updates. Receptionist Center for American Progress – Washington, DC 04/2019 - 10/2021 40 hours a week Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications. Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel. • • • • Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues. Efficiently processes updated client and internal information and payments into multiple databases. Collaborated closely with both internal and external stakeholders. Technology snapshot: MS Office, Oracle Calendar, G-Suite, Confluence, Concur and Salesforce Legal Assistant Ricoh USA – Washington, DC 07/2018 - 04/2019 40 hours a week Combining a firm grasp of administrative support functions with broad knowledge of legal procedures at Venable LLC. Managing heavy caseloads while assisting with litigation requirements and factual investigation. • • • Scheduling and facilitating interviews and aiding prior to and during court proceedings. Assisting individual lawyers or legal teams by arranging and prioritizing legal documents. Building positive relationships with clients while performing legal research, e-filling, tracking, drafting, and submitting legal documents promptly.