Tayelolu Akinbohun

Hi, thank you for dropping by, I’m Tayelolu Akinbohun a Customer Success and Product Strategy specialist with over six years of experience helping SaaS and AI-driven companies build lasting customer relationships, reduce churn, and grow revenue. But beyond the titles and metrics, I’m someone who genuinely enjoys solving problems, empowering people, and making tech more human.

My journey has been anything but linear. I began in media hosting shows on radio and TV where I honed the art of clear communication and authentic connection. That background became my superpower in the tech world, allowing me to understand people, ask the right questions, and translate complex ideas into real, actionable solutions.

In my roles, I’ve increased customer retention by 92%, launched self-service portals that cut support ticket volume by 40%, and helped companies drive 30%+ growth through upselling and strategic engagement. I’ve led global customer success teams, implemented AI-powered onboarding strategies, and partnered with product teams to build features that customers actually need.

When I’m not working, I’m mentoring the next wave of tech talent through my initiative, Global Tech Hub, where I help young professionals especially women find their footing in tech. I believe success is meant to be shared, and community is the true currency.

I thrive at the intersection of people, process, and product and I’m always looking for ways to make experiences smoother, smarter, and more impactful. Whether it’s through customer advocacy, product feedback, or strategic growth, I bring energy, empathy, and excellence to everything I do.

Let’s create something meaningful together.