Tayda J Koster

TAYDA J KOSTER Durban, KZN, South Africa Highly organised administrator and front desk operator with over 2 years experience in database administration, customer service, and general office management. Proficient in record-keeping, companyclient interactions and relations and documentation. Strong command of industry tools such as Microsoft Office suite, Adobe Acrobat and Nadir. Successfully enhanced operational efficiency by 20% through meticulous office practices. Committed to bringing exceptional administrative support, excellent customer service and streamlining processes to meet the needs of any office environment Work Experience Office administrator - Russell Becker Inc. 12/2021 - 01/2023 Pietermaritzburg, KZN Spearheaded efficient database administration and organisation processes Coordinated general office administration, ensuring smooth daily operations Oversaw record-keeping and maintenance for improved accessibility Utilised systems such as Collectorbase, Nadir and Legal web Waitress - Olive & Oil 03/2023 - 06/2023 Cascades, KZN Delivered excellent customer service, enhancing guest satisfaction Optimised multitasking abilities to efficiently manage highvolume service Maintained a strong telephone etiquette Ensured cleanliness and organisation in all areas to meet health standards Demonstrated flexibility to adapt to shifts and meet customer needs Price coordinator - Pollyshortts Superspar 09/2024 - 04/2025 Mkondeni, KZN Managed price adjustments and regulatory updates to maintain competitive pricing Developed signage for promotional items to effectively attract customer interest Conducted thorough promotion checks to ensure accuracy in marketing campaigns Guaranteed POS prices matched shelf prices to avoid discrepancies and low customer satisfaction. Education National Senior Certificate (71% av) Carter High School - Introduction to coding & Web design certificate Nobel Explorers 2021 Bachelor of Information Science University of South Africa 2025- Present Key Skills Database and record management, office administration Attention to detail Customer service and interpersonal skills Time-efficiency Telephone etiquette Flexibility and adaptability TAYDA J KOSTER Durban, KZN, South Africa References Russell Becker Inc | Superior • Samkelisiwe Sokhela | Olive & Oil Mediterranean restaurant | Restaurant manager • Pollyshortts Superspar | Floor manager • Julian Pillay |