Tawfic Labaran

Tawfic Labaran

$15/hr
Customer Support and Service and IT
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Accra, Accra, Ghana
Experience:
5 years
Resume Personal details Name Tawfic Labaran Email address - Phone number - Address Accra Date of birth July 29, 1988 Place of birth Ghana Gender Male Nationality Ghanaian Profile To secure a career opportunity to fully utilize my technical, IT and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT and business fields. Courses Jan 2012 Hardware And Networking Qualified Personnel (HNQP) May 2006 General Arts Nov 2024 Cyber Security For Leadership Nov 2024 Introduction to Critical Infrastructure Protection Education Sep 2012 - Jun 2016 BSc. Corporate And Business Development Studies Pentecost University College, Accra Sep 2003 - Jun 2006 General Arts Nifa Senior High School, Adukrom Employment Aug 2003 - Present This resume is made with CVwizard.com. Supervisor Old Skuul Food Joint Ltd, Dansoman Manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction. Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally. Maintain quality control for all food served. Analyze staff evaluations and feedback to improve the customer’s experience. Project future needs for goods, kitchen supplies, and cleaning products; order accordingly. Aug 2016 - Jul 2017 Management Information Systems Officer Allied Health Professions Council, Accra Develop and maintain broad knowledge of company’s’ business and technology requirements and needs. Develop and implement MIS policies to ensure data accuracy and security. Develop and implement standardized MIS procedures across all business applications. Plan and manage software and hardware installations. Monitor MIS performance regularly to avoid unplanned outages and down times. Provide customer support for OS issues, network problems and software installations, etc. Recommend and implement new technology solutions to improve productivity. References Mr. Farouk Alhassan Allied Health Professions Council, Accra -,-Mr. David Arthur CoLi Ghana, Accra -,- Skills Data Security Good Business Development Excellent MIS Procedures Excellent Software Installation Excellent Hardware Installation Excellent Customer Service Excellent Technology Solutions Good Customer Support Excellent Languages English This resume is made with CVwizard.com. Fluent Qualities Leadership Communication Customer Service Teamwork Problem Solving Decision Making Conflict Resolution Adaptability Creativity Interpersonal Skills Time Management Initiative Resourcefulness Organizational Skills Hobbies Cooking Playing drums Traveling Playing drums Football Video gaming Video gaming Certificates Nov 2024 This resume is made with CVwizard.com. Cyber Security For Leadership
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