Tata Camara

TATA CAMARA 4050 Grace Ave Apt 1, Bronx, NY 10466 | (H- |- Professional Summary Administrative assistant with 8+ years experience working directly with various clients. Reliable Customer Service Representative with extensive track record in demanding sales management. Possesses impeccable written and verbal communication skills and excellent interpersonal skills. Skills Active listening. Customer service expert. Conflict Resolution. 8+ years Microsoft office- Word & Excel Courteous demeanor Ability to Work Under Pressure. Leadership. Business Process Improvement. Experience Team member. 04/2018 to Current Whole Foods Market INC. – New York, NY Surprise and delight the customers with consistent, delicious food. Ensuring a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. Maintaining the grocery floor and sells the products. Provide a friendly and efficient customer service. Risk Analyst/Moderator CrispThinking – Remote Online Content Moderator (Freelanced as a Risk Analyst) Moderating online content to ensure safety of children. Finding a removing negative mentions of various brands. safeguarding and maintaining the integrity of clients. 03/2017 to 05/2019 Customer Advocate 04/2010 to 02/2019 Publishers Circulation Fulfillment INC. – Bronx, New York Served as liaison between clients with respect to service issues. Served as a conduit between the subscribers to communicate service issues. Effectively communicates escalated or unresolved subscriber or client issues to leadership in a timely manner. Conducted all interactions in a positive and professional manner. Took initiative to bring service issues to a resolution. Received and entered data into various internal systems Accurately completed administrative duties such as call logs and various reports. Met deadlines and reporting expectations. At Home Customer Service Representative 08/2016 to 05/2017 Alpine Access – Remote Assisting customers over the phone to set up their online account, track orders and place orders. Answering questions or concerns they may have regarding account security and shipping membership. Recognized and stop fraudulent transactions. Multitasking navigating between multiple screens at the same time. Assistant Manager 01/2006 to 09/2009 BP Amoco – Bronx, NY Prevented store losses using awareness, attention to detail and integrity. Maintained up to date knowledge of company and store policies. Worked as a team member performing cashier duties, ensuring safety of both customers and employees, placing orders and submitting invoices to account payable. Promoted to assistant manager in less than a year. Assisted customers with store and product complaints. Expressed appreciation and invited customers to return to the store. Volunteer. 10/2004 to 06/2005 New York Presbyterian Hospital – New York, NY Helped nurses take care of ailing children in the pediatric emergency. Took questions and complains of Patients and helped soothe them. Helped organize documents. Did activities with children in the emergency waiting room while waiting to be seen. Education Took Expository Writing and Psychology classes.: Hostos Community College - Bronx County, NY Received perfect attendance awards,, - Excellent participation awards Sep 2005 High School Diploma: Bronx International High School - Bronx County, NY Made A's and B's in academic classes & Extracurricular Activities. Tutored classmates after school. Jun 2005 Made portfolio presentations to Joel Klein, former (Chancellor of the New York City Department of Education. References Amah Okeosisi, Regional Manager Publishers CirculationFulfillment INC- Moussa K, Team Leader Whole Foods Market INC-