Tasmia Haider

Tasmia Haider- |-| https://www.linkedin.com/in/tasmia-haider-/ Leadership Skills: Result focused, stakeholder engagement, communication, continuous improvement, process improvement, maintain SLAs & quality standards, budgeting, cost estimation, product roadmap, scheduling, prioritization, resource allocation, vendor management, mentorship, coaching, performance monitor, cross-functional team management, integrated system testing, drive organizational growth, root cause analysis, scalable systems creation, quality metrics, KPIs, standardization, agile, waterfall, Tools and Technologies: Testim, Selenium, QTP, UFT, Azure DevOps, Git, Jira, Confluence, REST API, Postman, ASP .NET, Load Runner, Load Runner Cloud, StormRunner, ALM, JAWS, Visio, LDAP, IIS, Smartsheet, Cloud services, SAFe, GCP Databases: MSSQL, Oracle Languages/Scripts: C, JavaScript, SQL SUMMARY ______________________________________________________________________________________­______________ Provided strategic oversight over Quality Engineering and Quality Assurance processes and execution of QAE initiatives, driving innovation and collaboration among team members Managed large teams of Quality Engineers and Analysts in test execution and automation, coaching, mentoring, and building trust among all cross functional teams and stakeholders Managed vendor relationship, budget, schedule, testing pipeline, and resource skillset in highly regulated environments conforming to various federal mandates and HIPAA compliance Assessed risks of delivering products and mitigation plans PROFESSIONAL EXPERIENCE ______________________________________________________________________________________­______________ Rite Aid Corporation Remote Senior Manager, Application Delivery January 2024 - February 2025 In a combined role of software development, quality engineering, product delivery, and technical project/product manager, directed development, testing, integration, stakeholder communication, and production implementation of multiple application development projects across various technologies (Java, .NET, Mainframe). Successfully led integrated system development and testing between client application, API, and Mainframe in a highly regulated environment conforming to various federal mandates of controlled substances and HIPAA compliance. Delivered high-quality customer focused software solution, ensuring project completion within time and budget, and guaranteeing smooth implementation of product releases in production. Managed multiple scrum teams including direct reports of scrum master, on-site and offshore developers and testers, while guiding them to follow best practices, prioritizing their workload, and reviewing and approving deliverables. Implemented test pyramid model by requiring unit tests of all modules, maximizing incorporation of business use cases and high priority test scenarios in automated regression tests, utilizing AI and ML based testing, and minimizing manual tests. Documented business and technical requirements by guiding teams in creating User Stories and Acceptance Criteria using proper format in Azure DevOps, directing team to use proper Agile processes. Exceeded business needs and expectation by implementing quality checks at each phase of software development lifecycle, identifying potential risks and strategies for mitigation. Built trust and credibility with business partners and stakeholders by holding regular cadence, creating and sharing comprehensive release documentation including user guides, release notes, release schedules, and architectural flow diagrams for new and upgraded applications. Aligned with business partners on high-level goals and timeline (n+3), creating and sharing product roadmaps. Established structure, collaboration, and adaptability within the product team by promoting Scaled Agile Framework (SAFe). Senior Manager, Software Quality Engineering May 2022 - January 2024 As the Head of Quality Engineering and Quality Assurance department for a Rite Aid subsidiary company, Elixir, directed 16 scrum teams with a total of 65 Quality Engineers in functional testing using Azure DevOps, test automation using TestComplete, Selenium, and Python on custom automation framework based on Robot framework, performance testing using Jmeter, and accessibility testing using JAWS, following Agile and Kanban methodologies. Worked with various vendors to get the best rate for Quality Engineer consultants and Statements of Work. Maintained a regular cadence with vendors, managers, and directors of other teams (Development, DevOps, Business, Operations) for collaboration and partnership in budget, cost estimates, and project pipeline planning, while ensuring all quality gates are satisfied. Led the Quality Engineering team to support CI/CD pipeline by integrating test automation in the build pipelines. Increased output of the Quality Engineering team by 30% by establishing an automation framework where all high priority test scenarios are automated, data driven testing strategy is implemented, and AI and ML based test automation is integrated to increase test coverage, minimize redundancy, and enhance overall quality. Developed continuous improvement programs for the Quality Engineering and Assurance team by encouraging learning and sharing of new skills and ideas, continually assessing and updating processes and tools, and establishing KPIs and metrics to use as benchmarks to monitor improvement. Standardized and streamlined standard operating procedures used by all Quality Engineering teams within the organization. Ensured proper test documentation creation by producing templates for Test Plan, Test Summary Report, and Test Case. Guided the team in proper test environment strategy, setup, configuration, and creation of integration, regression, and end-to-end test cases and organized test suites. Great Minds Remote Quality Assurance Manager of Enterprise Applications November 2020 - May 2022 Standardized processes used within the Enterprise Applications team by implementing a Quality Management System. Ensured the team uses best testing practices in an Agile environment by establishing software testing processes. Depicted health of the product by implementing a quality assurance metrics program, generating various reports of test cases, defects, and performance metrics. Minimized test execution time and effort by developing an automation testing strategy to automate regression test cases. Provided guidance to projects that are outsourced and are being developed and tested by vendors. Ensured the internal team and business stakeholders are adequately trained in new features developed by the team by devising a training program for enterprise applications and working closely with the training coordinator. Aligned testing efforts with product roadmaps, projects, and backlog items by working closely with product owners, developers, business analysts, and stakeholders. RDA Corporation Remote Quality Assurance and Quality Control Consultant March 2020 - May 2021 As the owner of quality for multiple projects, ensured the necessary test plans were in place, the product was tested properly and efficiently, and all test documentations were created by the completion of the project. Guaranteed the project testing was completed within budget, by the deadline, and met quality requirements. BioFortis, a Q2 Solutions Company Columbia, Maryland Manager of Software Testing March 2016 - August 2019 Managed a team of six on-site testers and worked with various contractors for automated testing using UFT, manual testing, and performance testing using Micro Focus StormRunner. The main application tested was Labmatrix, a custom web-based HIPAA and PHI compliant application for clinical and translational data management. It is built on Java, uses REST API, runs on SQL database and Windows server, and hosted on AWS. Created test plans and test cases for Biofortis core application, Labmatrix, and for custom projects for FDA regulated clients such as NIH, MedImmune, AstraZeneca, and Moderna, ensuring all testing for FDA regulated clients conformed to FDA regulations and included IQ, OQ, and PQ. Worked with different teams to ensure processes conform to ISO9001:2015 QMS standards. Directed testers in best testing practices and guidelines by creating and publishing guideline documents, reviewing test cases and test plans, ensuring full coverage of requirements and test criteria, including security and performance requirements. Brainstormed ways to make the company, various teams, and processes scalable by holding quarterly workshops and working with other managers. Selected the most efficient and cost-effective vendor by evaluating various vendors, doing cost benefit analysis, submitting plan to upper management, and working with finance and the legal team to procure the approved vendors. Improved test execution time by working with contractors to create an automated test suite, scheduling execution and maintenance of the test scripts and helping resolve issues faced by the testers as needed. Identified performance concerns by engaging a performance test team, directing creation of test suites with the required runtime setup and coordinating execution of the suite with the test team and the DevOps team. Created and maintained software testing pipeline for current and future projects, generated test estimates based on requirements, created test schedules based on test estimates and resource availability, and allocated resources Created professional development plan for testers each year and evaluated progression quarterly and at the end of the year; Created Performance Improvement plan for testers as needed. Pearson Education Baltimore, Maryland QA Test Lead / Senior Quality Assurance Analyst February 2012 - Febraury 2016 Coordinated, scheduled, performed manual and performance tests of all WSE maintenance items, small projects, infrastructure changes, and enhancement requests, while guiding the test team in creating Test Plan, Traceability Matrix, Test Cases, and Test Summary reports, following best practices. Allocated onsite and offshore test resources for QA tasks, standardized and documented testing processes ANCILE Solutions Inc. (Formerly RWD Technologies LLC) Elkridge, Maryland Test Lead/Senior Quality Assurance Analyst February 2007 - February 2012 Oversaw testing efforts of 15 test engineers, assigning testing responsibilities and maintaining schedule, while making sure company guidelines were followed during testing and application is Section 508 compliant using JAWS screen reader CitiFinancial Baltimore, Maryland Quality Assurance Test Lead/Quality Assurance Analyst November 2001 - February 2007 Served as the technical lead for junior QA testers (onsite and offshore), leading testing of system enhancements, new applications, and company websites. EDUCATION ___________________________________________________________________________________________­_________ University of Maryland, University College- M.S. Software Engineering - Summer 2003 University of Maryland, Baltimore County- B.S. Information Systems Management - Summer 2000 CERTIFICATIONS ________________________________________________________________________________________­____________ - CMST (Certified Manager of Software Testing); License #: 319 - Microsoft Learning Path: Azure Fundamentals