Tasho

Off Kazungula Road Matetsi Unit 7 Victoria Falls Tel: - June 04, 2023 To whom it may concern Dear Sir/Madam Re: Reference letter for Tashongedzwa Maposa This letter serves to confirm that Tashongedzwa Maposa has been employed by Alpherbrands Investments (Private) Limited T/A Matetsi Private Game Reserve since 2022. She initially started as a trainee front office administrator during her attachment from University and was subsequently employed full-time after her graduation as a front office agent and waitress. She had a dual role and was mainly responsible for the busy front office and all the administrative functions related to this role. Her daily tasks included preparing the daily reservation daysheet with all arrivals, stayovers, and departures; allocating rooms to guests as necessary; liaising with camp staff on guest-related matters and overseeing radio communications with transfer drivers, camp managers; guides, and related staff. The reception and administration office is the main focal point of all lodge communications and as the front office agent, she executed her role in this regard impeccably and professionally. With regards to working in the camps as a waitress and also hosting guests, Tasho was able to balance her tasks to accommodate the camp activities she would participate in when the camps were busy and where her expertise was needed to assist the camp managers with their duties. She was also responsible for ensuring that all guest bills were raised and invoiced in APEX and QuickBooks accounting systems, billed correctly, and filed as per the standard operating procedures. She also prepared gratuity Matetsi Private Game Reserve, Victoria Falls, Zimbabwe. - / - | www.matetsivictoriafalls.com |- and tip schedules for staff and endured correct allocation. Furthermore, she also prepared the leave and time-off schedules for all staff for review by the respective heads of departments. Tashongedzwa is an amiable, smart, and diligent employee who executes her work at a very high standard. She is experienced, mature, a great team player; has a flexible work ethic, and is a pleasure to work with. Should you have any further queries please contact the undersigned. I recommend her unreservedly and have no doubt that she will excel in her future endeavours. Yours sincerely Ronald M. Kaziboni Finance & Administration Manager Alpherbrands Investments (Pvt) Ltd T/A Matetsi Private Game Reserve-- Matetsi Private Game Reserve, Victoria Falls, Zimbabwe. - / - | www.matetsivictoriafalls.com |-