Tashena Bailey

Resume Tashena Bailey Islington, Islington P.O Saint Mary -/--Experience Sagility- Brand Advocate October 2023 - February 2024 Input members' activities into the system. Awarded members for physical and social activities. Purchased gift cards for members from different stores. Assisted members with using the website and app. Transferred members to correct departments. Provided members with information on their specific plans. Sent out cards to members. J. CROWS INC- Customer Service Representative December 2022 – June 2023 Provided Customer support through email communications. Addressed Customers inquiries regarding delivery pricing. Conduct follow-up emails to enhance customer satisfaction. Boot Pharmacy- Cashier September 2021 – December 2021 Managed customer transactions at cashier. Assisted Customers with product/service inquiries via various channels. Helped Customers locate desired items. D&Y Bill Payment (MoneyGram) – Teller March 2021 - September 2021 Processed bill payments and MoneyGram Transactions. Resolved customer queries via chat, phone, or in-person. Port Maria Police Station – Document Manager January 2020 – December 2020 Organized and filed documents. Prepared copies of accident reports. Utilized Word and Excel for data management. Pure Vision Optical – Receptionist January 2019- January 2020 Scheduled appointments. Registered customers. Managed phone communications. St. Mary Municipal Corporation – Surveyor August 2018 – December 2018 Conducted surveys on business registrations and permits. Assisted in identifying housing needs. Monitored strength functionality. NK Customer Solutions – Customer Service Representative January 2017 – December 2017 Addressed customer complaints and inquires. Provided technical support and handled inbound sales. Offered information about product and services. Education & Certificates Distinction College May 2022 – August 2022 Pediatric Nursing - Certificate Heart Trust NTA October 2018 – August 2019 Front Office Agent– Level II - Certificate Horace Clarke High School September 2017- June 2018 English A - 2 Principles Of Business - 3 Office Administration - 3 St. Mary Technical High School September 2013- June 2017 Agricultural Science - 3 Skills Customer Service Adobe Suite Time Management Detailed and Organize Proficient with Microsoft Office Crop Production Teamwork Trustworthiness and Ethics References Horace Williams Sergeant- Danielle Dawkins Supervisor-