Resume
Tashena Bailey
Islington,
Islington P.O
Saint Mary
-/--Experience
Sagility- Brand Advocate October 2023 - February 2024
Input members' activities into the system.
Awarded members for physical and social activities.
Purchased gift cards for members from different stores.
Assisted members with using the website and app.
Transferred members to correct departments.
Provided members with information on their specific plans.
Sent out cards to members.
J. CROWS INC- Customer Service Representative December 2022 – June 2023
Provided Customer support through email communications.
Addressed Customers inquiries regarding delivery pricing.
Conduct follow-up emails to enhance customer satisfaction.
Boot Pharmacy- Cashier September 2021 – December 2021
Managed customer transactions at cashier.
Assisted Customers with product/service inquiries via various channels.
Helped Customers locate desired items.
D&Y Bill Payment (MoneyGram) – Teller March 2021 - September 2021
Processed bill payments and MoneyGram Transactions.
Resolved customer queries via chat, phone, or in-person.
Port Maria Police Station – Document Manager January 2020 – December 2020
Organized and filed documents.
Prepared copies of accident reports.
Utilized Word and Excel for data management.
Pure Vision Optical – Receptionist January 2019- January 2020
Scheduled appointments.
Registered customers.
Managed phone communications.
St. Mary Municipal Corporation – Surveyor August 2018 – December 2018
Conducted surveys on business registrations and permits.
Assisted in identifying housing needs.
Monitored strength functionality.
NK Customer Solutions – Customer Service Representative January 2017 – December 2017
Addressed customer complaints and inquires.
Provided technical support and handled inbound sales.
Offered information about product and services.
Education & Certificates
Distinction College May 2022 – August 2022
Pediatric Nursing - Certificate
Heart Trust NTA October 2018 – August 2019
Front Office Agent– Level II - Certificate
Horace Clarke High School September 2017- June 2018
English A - 2
Principles Of Business - 3
Office Administration - 3
St. Mary Technical High School September 2013- June 2017
Agricultural Science - 3
Skills
Customer Service
Adobe Suite
Time Management
Detailed and Organize
Proficient with Microsoft Office
Crop Production
Teamwork
Trustworthiness and Ethics
References
Horace Williams
Sergeant-
Danielle Dawkins
Supervisor-
