Tashena Bailey

I am a dedicated and experienced customer service professional with over 7 years of expertise in high-volume, remote environments across healthcare, retail, and technical support. I excel in problem-solving, conflict resolution, and delivering top-tier customer experiences through clear communication and efficient issue resolution.

I am highly proficient in Microsoft Office Suite, Adobe Suite, and CRM software, with a strong data entry and organizational background. My ability to multitask, troubleshoot software issues, and handle confidential information ensures accuracy, efficiency, and compliance with industry standards like HIPAA.

Beyond technical skills, I thrive in fast-paced environments, demonstrating patience, empathy, and adaptability to meet customer needs. I take pride in building strong relationships, streamlining processes, and continuously improving service quality. Whether resolving complex inquiries, managing claims, or assisting customers with technical support, I bring a solution-oriented mindset and a passion for excellence to every role.