TARI-ILADO ORUAKAIN
- -
Port Harcourt, Nigeria
https://www.linkedin.com/in/tari-ilado-oruakain2195a6215
Objective
To work in a fast paced environment which encourages me to succeed and grow
professionally where I can utilize my skills and knowledge appropriately while
delivering values and upscaling the revenue of the organization that I work for.
Experience
Christari Enterprise
January, 2012 - October, 2020
Telemarketer/Sales Representative
Developed contact with potential customers in the industry by cold calling,
emailing, or scheduling meetings.
Stayed up to date with the latest sales trends and best practices.
Maintained a strong understanding of product inventory, features, and technical
specifications to answer specific customer questions.
Created new strategies to help the sales team reach monthly goals for product
revenue to increase company profitability.
Became a valuable and helpful resource in all of my dealings with customers and
created a friendly reputation in the industry.
Christari Enterprise
May, 2016 - January, 2019
Customer Service Representative
Assisted customers with a warm and professional attitude.
Assisted customers by resolving their complaints within the standard SLA.
Interacted with customers through live chat.
Kept records of customer complaints and feedback in the CRM system.
Handled emails, inbound calls, and outbound calls.
Chisaku company
August, 2015 - Novembers, 2018
Sales Development Representative
Utilized Salesforce, cold calling, and email to generate new sales opportunities.
Engaged current users to expand awareness, identified new opportunities, and
developed account intelligence.
Monitored and attended meetings with prospects while handling the
introductions and follow-up with the sales representatives.
Supported senior sales teams and sales representatives on outbound strategies
and lead generating efforts.
Followed up with existing and new customers to ensure continuous patronage.
Federal Medical Centre
January, 2011 - July, 2017
Virtual Assistant (Freelance)
Organized communication via emails and phone calls for the Executive.
Provided customer service as the first point of contact.
Managed filing systems, updated records, and organized documentation.
Interpreted data and created data summary presentations.
Scheduled appointments for the Executive.
Managed calendar and appointments.
Education
Ignatius Ajuru University of Education, Port Harcourt, Nigeria
February, 2016 - November, 2018
MSc. Reproductive Health
University of Education, Port Harcourt, Nigeria
September, 2004 - December, 2008
BSc. Human kinetics Health and Safety Studies
Skills
Telemarketing
Problem Solving
Cold Calling
Appointment Scheduling
Exceptional Communication Skills
Sales
Microsoft Suite
Google Suite
Customer Service
Negotiation
UI/UX
Product Design
Achievements & Awards
Customer Service: Problem Solving & Troubleshooting Certified by Linkedin
Customer Service Fundamentals Certified by Udemy
Inbound Sales Certified by Hubspot Academy
Customer Service: Handling difficult customers Certified by Linkedin
Language
English
Ijaw
