Taral Fadzai Masvanhise

TARAL VIEW FADZAI MASVANHISE | | LinkedIn: OBJECTIVE Results-oriented professional with a strong track record in client relations, project coordination, and strategic investment advising. Passionate about driving growth, optimizing processes, and delivering exceptional results. Ready to contribute expertise and innovative solutions to a dynamic team. EXPERIENCE Family Dental Practice Dental Insurance Specialist |USA(remote) |May 2022 - May 2025 ▪ Accurately verified and updated client information in compliance with company policies and procedures. ▪ Managed and organized patient data using advanced software systems, ensuring seamless access and retrieval. ▪ Facilitated clear and timely communication with clients, ensuring accurate documentation and addressing any queries. ▪ Processed insurance verification and claims, ensuring adherence to health insurance protocols and efficient resolution of cases. ▪ Streamlined patient record management by uploading, organizing, and maintaining digital files for improved operational efficiency. ▪ Coordinated outbound calls to insurance companies and patients to verify benefits, clarify details, and close claims promptly. Zimworx Dental Coordinator |Zimbabwe |Oct 2021 - Jan 2022 ▪ Managed inbound client inquiries, providing clear and helpful responses to ensure excellent customer service. ▪ Performed clerical and administrative tasks, maintaining an organized and efficient work environment. ▪ Collected, updated, and verified client information to ensure accurate records in the system. ▪ Scheduled, rescheduled, and canceled appointments, ensuring optimal scheduling to meet client needs. ▪ Provided support for daily operations by processing and organizing relevant client documentation and files. Oxygen Communication Client Relations Specialist |Nambia |Jan 2021 – June 2021 ▪ Produced accurate written summaries and transcripts from audio and video recordings of meetings and events. ▪ Managed Social Media accounts and presence. ▪ Transcribed and documented meeting content into detailed long-form text for reporting and project follow-ups. ▪ Liaised directly with clients to ensure their needs were met and managed feedback for continuous improvement. ▪ Provided on-site support at conferences, recording key proceedings and outcomes for comprehensive session documentation. ▪ Assisted in the creation of reports and actionable outcomes, ensuring smooth communication and clarity on project results. Hazel Consulting Personal Assistant |Namibia |Jan 2021 – June 2021 ▪ Acted as the primary point of contact for incoming communications, managing calls, emails, and client inquiries. ▪ Managing Social Media accounts and presence. ▪ Organized and coordinated meetings, appointments, and schedules to ensure efficient daily operations. ▪ Prepared reports, presentations, and professional correspondence to support key business initiatives. ▪ Conducted research to provide insights and assist with strategic decision-making for client projects. ▪ Managed email accounts, prioritizing responses and handling urgent matters with professionalism. ▪ Coordinated travel arrangements and created detailed itineraries to ensure seamless travel planning. EDUCATION ▪ 2 Ordinary Level ▪ Certificate in Dispensary Assistant ▪ Certificate in Project Management AWARDS AND ACKNOWLEDGEMENTS 3 ▪ 120/Hr TEFL Certificate ▪ Support DDS Training ▪ Successful Career Development Certificate