Tanyaradzwa Crosby Chisango

CURRICULUM VITAE FOR TANYARADZWA CROSBY CHISANGO PERSONAL DETAILS SURNAME : CHISANGO FIRST NAME : TANYARADZWA CROSBY DATE OF BIRTH : 05 MARCH 1994 SEX : MALE MARITAL STATUS : SINGLE RELIGION : CHRISTIANITY ID NUMBER :- N47 RESIDENTIAL ADDRESS : 17 GONDO CLOSE NATIONAL MBARE HARARE CONTACT NUMBERS :-,- EMAIL ADDRESS :- PROFILE A highly motivated, creative, innovative and passionate individual who works well with others. I am also goal driven and strive to meet excellence and deadlines, excellent communication skills both written and verbal. Works well under pressure. I also hold a class 4 driver’s license ACADEMIC QUALIFICATIONS HIGHER TERTIARY EDUCATION DIPLOMA : ABE LEVEL 4 BUSINESS MANAGEMENT SPECISS COLLEGE HERBET CHITEPO CAMPUS GCE ORDINARY LEVEL MATHEMATICS B ENGLISH B HISTORY B GEOGRAPHY B INTERGRATED SCIENCE B BIOLOGY B SHONA B WORK EXPERIENCE Customer Service Representative Omni Contact (Econet Wireless) Harare,Zimbabwe 11/2019 to 08/2020 Responsibilities:  Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.  Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.  Managing large amounts of inbound and outbound calls in a timely manner.  Generating Leads through telesales.  Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions. Telesales/Telemarketing Agent at Coin Connect,Harare,Zimbabwe 21/08/2020 to 21/11/2020 Responsibilities : -generating leads through telesales -setting up interviews and appointments for potential customers -marketing products and services to potential clients Sales person at Nine Months Later,Harare,Zimbabwe 01/11/12 to Date Responsibilities -meet sales targets -customer care -product Knowledge -Build relationships -team collaboration -sales reporting and Sales strategy Telesales agent at Pro Office Assist 02/01/2025 to 26/02/2025 Responsibilities -meet sales targets -customer care -product Knowledge -Build relationships -team collaboration -sales reporting and Sales strategy Business development Representative at Pro Office Assist 01/03/ 2025 to date Responsibilities -Identify and research potential clients and markets -Reach out to prospects through calls, emails, and online platforms -Qualify leads and determine their suitability for company services -Understand client needs and match them with the right solutions -Build and maintain relationships with potential clients -Schedule meetings or demos for senior sales or management -Update and manage the sales pipeline in CRM systems -Follow up with prospects throughout the sales process -Prepare reports on outreach results, lead quality, and conversions -Work with marketing and sales teams to improve outreach strategies Virtual Admin Assistant At Pro Office Assist 01/08/2025 to date Responsibilities -Manage emails, respond to inquiries, and organize communication -Schedule appointments, meetings, and maintain calendars -Handle data entry, document preparation, and file management -Assist with research, reports, and information gathering -Organize digital files and maintain structured record-keeping -Manage travel arrangements, bookings, and itineraries -Support customer service tasks such as responding to client messages -Prepare invoices, track expenses, and assist with basic bookkeeping -Update spreadsheets, databases, and CRM systems -Provide general administrative support to ensure smooth daily operations HOBBIES -Playing tennis -Reading REFERENCES SPECISS COLLEGE HEREBET CHITEPO CAMPUS MR JOHN CHINZVENDE DIRECTOR OF STUDIES- BUSINESS SCHOOL-- COIN CONNECT,HARARE ZIMBABWE MISS TINA JECHE OPERATIONS MANAGER - OMNI CONTACT,HARARE ZIMBABWE MISS MICHELLE MUDZURA TEAM LEADER - NINE MONTHS LATER MISS AUDREY -