Tania Rupiah Cayetano

TANIA RUPIAH CAYETANO EXECUTIVE VIRTUAL ASSISTANT CAREER SUMMARY Executive Assistant CLIENTSURF MARKETING | NOVEMBER 2019 - MARCH 2020 PERSONAL PROFILE I'm a Rock-star VA who loves to help out clients to drive traffic to their businesses in the form of Lead Generation and Social Media Marketing. I I am also good at providing quality Customer Service. As a VA, I am reliable, committed, and always strive for success. Lead Generation Email Marketing Project Management Creates Standard Operating Procedure Improving/Organizing Campaign Tracker Data Research Social Media Management Client Analyst TASKUS| FEBRUARY 2018 - MAY 2019 SKILLS Customer Service Analytical Lead Generation Social Media Management Project Management Marketing Administrative CONTACT INFORMATION Phone: (- Email:-Address: B18 L16 PUD Site Project 4, Quezon City, Philippines Skype ID: tania4teen Audits email cases from teammates based on Quality Guidelines set by the clients Prepares analytic/business reports weekly Collaborates with the Team Managers to help their agents as well as their team to improve Prepares Monthly Strategic Plan Strives towards customer satisfaction and improves customer retention ACADEMIC HISTORY Philippine School of Business Administration BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION FINANCIAL MANAGEMENT Completed 2018 Delos Santos STI-College BACHELOR OF SCIENCE - NURSING Completed 2008 CHARACTER REFERENCE Daniel Houle ClientSurf Marketing - Co-Founder- |- Artyom Karapetov ClientSurf Marketing - Co-Founder- |-