Tania Madriz

I am an enthusiastic, reliable, and hardworking individual who has over 9 years of experience providing professional, efficient, and high-quality service to various call center companies.

I am skilled in communicating with clients over the phone, email, chat, and social media channels. For the latter part of 3 years, I've also been in charge of CEO Drafts in which I perform callbacks for Customer Retention and Service Recovery. I am eager to learn and to use new tools to get the job done well.