Detail-oriented and solutions-driven professional with 5+ years of experience in customer service, administrative coordination, and document management. Skilled at managing high-volume workflows, resolving client inquiries, and ensuring compliance with industry standards. Adept at leveraging technology (CRM systems, Microsoft Office, Salesforce) to streamline operations, improve efficiency, and maintain accuracy. Proven ability to collaborate cross-functionally and enhance team productivity while optimizing processes. Strong communicator with a track record of delivering excellent service and supporting compliance efforts across industries.