Tamunotonye Jaja

Project Portfolio: Tamunotonye Jaja Project 1: Virtual Executive Support for Otrine Nigeria Ltd. Role: Virtual Executive Assistant Date: Feb 2024 – Present Key Tasks:    Managed executive calendars, meetings, and travel arrangements Prepared professional reports, presentations, and emails Oversaw project deadlines and vendor communications using ERP software Result: Enabled smoother internal coordination and reduced scheduling conflicts. Project 2: Sales, Procurement, and Team Coordination at Sundry Markets Ltd. Role: Departmental Manager Date: Oct 2019 – Jan 2024 Key Tasks:      Led sales operations across multiple product categories to exceed quarterly and annual targets Sourced inventory, negotiated pricing, and managed procurement from local and international vendors Supervised a team of sales associates, providing training and setting daily performance goals Analyzed market trends to adjust pricing strategies and promotional offers Conducted in-store campaigns and sales events to boost customer engagement and drive revenue Result: Achieved consistent sales growth and developed a high-performing team with improved customer satisfaction. Project 3: Customer Engagement at M. Saleh Ltd. Role: Customer Service Representative Date: Jan 2018 – May 2018 Key Tasks:   Addressed customer inquiries and complaints Maintained excellent service delivery across communication channels Result: Raised customer satisfaction scores and helped retain high-value clients. Project 4: Administrative Sales Support at Deluxe Winery Role: Sales Administrator Date: Feb 2017 – Jan 2018 Key Tasks:   Managed sales documentation and order processing Supported inventory tracking and team coordination Result: Streamlined order processing and improved administrative efficiency Tools Used: Microsoft Office | Google Workspace | ERP Software | Canva | Trello | Zoom