A project manager with 3+ years of experience, skilled in scrum methodology, Agile and water fall methodology, product strategy, providing solution to complex problems and working with cross functional teams
An experienced customer service representative with a proven track record of resolving customer complaints, delivering excellent service and wining customer loyalty and retention. Knowledgeable in use of CRM tools like fresh deal, loom etc resolving tickets with SLA and collaborating with colleagues for the growth of the organization