Tamra Armstrong

Tamra Armstrong, PCM,® M.Ed. Business Operations Director/ Efficiency Strategist (Ed.) Results-driven professional with a proven track record in streamlining operations, optimizing cost controls, and driving revenue growth. Recognized for successfully implementing innovative solutions and strategies to address school organizational challenges. Skilled in creating and executing content strategies to enhance conversions and meet business objectives. Strong ability to define strategic plans, set key performance indicators (KPIs), and achieve ambitious goals. Known for fostering collaborative relationships with stakeholders and delivering exceptional outcomes. Contact Phone- Email - Address Vallejo, Ca Education 2008 B.A. - Business Administration University of Arizona 2023 M. Ed - Elementary Education Grand Canyon University Certifications Exp. 2026 Professional Certified Marketer (PCM) American Marketing Association Exp. Fall 2025 Experience December 2023 - Present ELITE Public Schools l Vallejo, Ca Director, Budget, Business and Administration -- Oversee the development and management of the school’s budget, ensuring alignment with strategic goals and fiscal responsibility. - Implement cost control measures that led to a 15% reduction in operational expenses while maintaining service quality. - Collaborate with department heads to forecast financial needs and allocate resources effectively. - Drive revenue growth through identifying funding opportunities and grant applications, increasing external funding by 20%. - Analyze financial reports and present findings to the board, providing actionable insights for decision-making. - Manage the school nutrition program, ensuring compliance with state and federal nutrition standards and reporting requirements. - Conduct regular audits of nutrition program operations to ensure adherence to health and safety regulations, improving overall program quality. - Develop and implement strategies to promote healthy eating habits among students, enhancing program participation and satisfaction. August 2022 - 2023 ELITE Public Schools l Vallejo, Ca Executive Assistant - Business / Public Relations - Provided comprehensive administrative support, including managing office supplies, scheduling appointments, and maintaining filing systems. - Assisted in preparing reports and documentation for school board meetings, ensuring compliance with regulatory standards. - Managed the CEO’s schedule, coordinating meetings, events, and travel arrangements to optimize time and resources. - Facilitated communication between the CEO and various stakeholders, ensuring timely responses and effective collaboration. - Prepared and edited correspondence, reports, and presentations, enhancing the professionalism and accuracy of executive communications. Google Certified Educator Level 1&2 Google Expertise Strategic Planning and Management Marketing / Web Design August 2021 - 2022 ELITE Public Schools l Vallejo, Ca Fifth Grade Teacher - Designed and implemented engaging lesson plans that catered to diverse learning styles, resulting in improved student performance. - Assessed and documented student progress, utilizing data-driven strategies to enhance educational outcomes. - Fostered a positive classroom environment, promoting collaboration, critical thinking, and a love for learning among students. Process Improvement & Optimization Performance Measurement & Analysis August 2020 - 2021 ELITE Public Schools l Vallejo, Ca Team Leadership & Collaboration Instructional Assistant Data Analysis & Reporting - Supported lead teachers in a special education classroom, providing tailored assistance to students with diverse learning needs, including those with IEPs (Individualized Education Plans). Tamra Armstrong, PCM,® M.Ed. Business Operations Director/ Efficiency Strategist (Ed.) - Assisted in developing and implementing individualized educational programs, ensuring that students received appropriate support and accommodations to thrive academically. - Facilitated mandatory online learning during school closures due to COVID-19, helping students transition to virtual platforms and maintaining engagement through interactive online activities. Contact Phone- Email - Address Vallejo, Ca Education 2008 2020 - Present Tactic, LLC l Vallejo, Ca Education Efficiency Strategist - Oversee and supervise non-instructional operational functions, including transportation, data management, technology, operations, procurement, leadership development, strategic partnerships, and liaison to community foundations and academic management teams. - Develop and implement long-term strategies to drive growth and enhance student outcomes. - Develop and execute school’s operations plan, ensuring alignment with the school's mission, vision, and educational goals. - Cultivate strategic partnerships with community local organizations to secure resources for the school's programs and initiatives. - Collaborate with academic management teams to develop and implement effective practices for curriculum development, assessment, and instructional support. - Implement data-driven decision-making processes to evaluate operational effectiveness and drive continuous improvement. - Provide leadership and mentorship to staff, fostering a positive and collaborative work environment. - Represent schools at community events, conferences, and meetings to promote the school's mission and build relationships with stakeholders. B.A. - Business Administration University of Arizona 2023 M. Ed - Elementary Education Grand Canyon University Certifications Exp. 2026 Professional Certified Marketer (PCM) American Marketing Association Exp. Fall 2025 Google Certified Educator Level 1&2 Google Expertise Strategic Planning and Management Marketing / Web Design Process Improvement & Optimization Performance Measurement & Analysis Team Leadership & Collaboration Data Analysis & Reporting 2014 - Present Tactic, LLC l Vallejo, Ca Owner - Director of Business Operations -Direct all day-to-day business operations, heading change and innovation for clientele. Proven versatility to span industries, bringing keen intuition to spot growth opportunities and influence business direction to define and drive value in the marketplace. Serves as trusted advisor and key consultant to a wide variety of organizations, including healthcare, personal service, and non-profits. -Have a deep-level understanding of client operations and head the development and implementation of process and performance strategies. Client #1: A rapidly growing healthcare association in need of leadership in business strategy and marketing. • Leads strategic planning and management of new process development and program improvement; ensures alignment with corporate mission while driving brand awareness with $550k annual budget. • Devised plan and strategy to achieve fundamental market shift. Formulated a comprehensive plan to help the client remain responsive to changing market conditions. • Partners with executive leadership to achieve objectives and deadlines; actively collaborates with 40+ volunteer staff. • Increased membership by 5% within 1 year by building compelling campaigns to increase audience engagement. • Identifies areas to automate marketing, improve partnership relations, control costs, and streamline communication. Client #2: An underperforming vocational consultancy with a solid client base, limited operational processes and budgets. • Consulted with the owner and identified cost controls as a key area for improvement; reduced operating budgets by 2.5% by implementing new management processes. • Created an innovative approach and system that increased operations by 20% while solving a persistent problem regarding proper scheduling and vendor invoicing. • Boosted conversions 5% by executing a new content strategy; defined strategic plan along with KPI and goals. REFERENCES AVAILABLE UPON REQUEST