Tammie Glosser

‍Tammie Glosser 78 W. Castle Rock Rd. San Tan Valley, AZ |- |- Objective To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest. Education G.E.D. | 1999 | OLNEY OP ED Summary of Qualifications A self-motivated individual with a proven track record in successfully performing a busy retail function. Handles a diverse customer base, resolves customer problems and accurately processes a high volume of transactions on a daily basis. Known for a strong work ethic, excellent communication skills and the ability to deliver a high quality service. A trustworthy employee with over 9 years’ experience processing sales and payments in a fast-paced work environment. Attention to detail and stress tolerant. Adaptable and willing to step in wherever needed. Ability to work well alone and with a partner or team with excellent customer service skills. A dependable employee who enjoys establishing excellent customer relations and successfully managing customer issues. An organized, accurate and fast worker with solid computer skills and sound knowledge of cash management principles. Professional Experience: Housewife 7/2018 to now The Shannon S. Martin Co. 1/2017 to 7/2018 Janitorial - Shannon Martin 10.50 hr. Dusting and cleaning ceiling vents, surface areas, and counter surfaces Performs general sweeping, scrubbing, mopping of hardwood, laminate, or tiled floors Using vacuuming equipment; vacuums and cleans carpets, perform further treatments such as shampoo or stain-removal as needed Disposing of trash from bins and containers Polishing furniture and room accessories as needed Scrubbing sinks, basins, and toilets in private and public bathrooms Cleaning windows, glass surfaces, and mirrors Maintaining and upkeep of all cleaning equipment, supplies, and products Ensuring safe and sanitary storage and care of products Keeping all public spaces neat and tidy Reporting repairs and replacements needed when encountered on the job. Healthcare Services Cook 9-2015 to 8-2016 9.00 hr. - Andrew Great ability to read and write. Exceptional ability to lead and train staff Uncommon ability to safely use cleaning equipment and supplies. In-depth ability to prepare and bake a variety of pastries, rolls and other baked goods. Except knowledge of supplies, equipment, and inventory control. Exceptional organizing and coordinating skills. Remarkable skills in cooking and preparing a variety of foods. Strong knowledge of food preparation and presentation methods, techniques, and quality standards. Excellent ability to accept receipt of goods and supplies. Deep knowledge of methods, materials, and practices of volume food preparation. Sound knowledge of sanitary methods used in food preparation and related activities. Exceptional ability to prepare palatable meals according to specified menu and schedule with a minimum of waste. Strong ability to use standard food preparation utensils such as knives, spoons, tongs and whips. In-depth ability to operate power driven equipment such as a meat slicer or mixer. Chuckles Associate 6-2011 to 9-2015 - Sue Gibson 8.95 hr. Help customers in person. Deal with customer inquiries and complaints Process sales and payments Issue refunds and credits Process returns and exchanges Balance sales and receipts Maintain records of all transactions Wrap merchandise Monitor inventory Page 2 Assist with product display and pricing K-mart 7-2009 to 6-2011 Associate - Danny 7.25 hr. Help customers in person. Deal with customer inquiries and complaints Process sales and payments Issue refunds and credits Process returns and exchanges Balance sales and receipts Maintain records of all transactions Wrap merchandise Monitor inventory Assist with product display and pricing Straighten racks, and tables. Cleaning Set up layouts according to planogram Child Research and Development Aide 6-2005 to 7-2009 Supervise indoor and outdoor activities of children Keep records of children's growth, development and behavior Develop activities to keep children engaged Help children in understanding and following teacher's instructions Encourage children in performing tasks by themselves Help children with daily routines such as dressing, toileting, eating and sleeping Prepare meals and snacks to fulfill nutritional needs of children Maintain environment very clean, appealing and safe Provide guidance on children's behavior and social development R&R Muffler 1-2005 to 6/2005 Receptionist Family owned Rick Glosser 9.00 hr. Answered, screened and directed inbound phone calls. Page 3 Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms. Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing. Took verbal and written messages and transmitted them to exact person/destination. Received and sorted email and electronic deliveries. Accepted letters and packages delivered to the front desk and distributed to appropriate staff. Handled general requests for information and data. Interacted well with the public. Handled delicate situations, such as – customer requests, special needs and complaints. Performed basic customer service functions. Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures. Maintained a neat, tidy and pleasant appearance of the reception area. Columbia Sportswear Lumper 7-2005 to 10-2005 7.00 hr. - Tim Pick and pack orders Load and unload trucks with forklift. Operate hoist to pack very heavy parts. Receive purchase orders and bring them to Inspection or put them on hand. Put away product in inventory Loading and unloading Semi-trucks Data entry Labeling boxes Get skids ready for pickup Clean work area at the end of day Operated tier lift truck Keep up with inventory through handheld. Page 4