B2B, B2C, Inbound Marketing, Data entry, Live chat and email. Keeping record of metrics and payments.
Google spreadsheets, Microsoft Excel, Word and Powerpoint.
Internet research,
Data entry, Content writting
Administrative support, Zendesk.
Five9 cloud, CRM, Infusionsoft.
Native advertising
Online recruiting
I have work experience, 3 years in International company. Customer support and Team leader position. Organisation, trainings and keeping record of metrics.
83% of customers retained every month.
I run my SMB for 5 years. Job postings, source candidates, screen applicants, conduct preliminary interviews and coordinate hiring efforts with responsibility to make the final selection of candidates. Complete management and marketing. Business development.
I have an empathetic, yet assertive manner, and possess excellent one to one communication skills. Furthermore, I possess the right balance of being friendly and approachable, whilst being able to make those hard decisions needed to keep things moving.
Ability to multi-task, assist where needed, have strong attention to detail, resolve problems independently, and work well under pressure
Impeccable listening skills, willingness to learn, and the ability to work well in a team environment.