Tamara Olodo

TAMARA OLODO BBA IN INTERNATIONAL BUSINESS Freelance Content Writer (Dutch/English) Translator (Dutch to English - English to Dutch) CONTACT--linkedin.com/in/tamaraolodo Digital Marketing Specialist WORK HISTORY PROFESSIONAL EXPERIENCE Freelance Content Writer MORE THAN WRITERS / Remote / 2020 - present Writing content for various notable retailers and service providers to enhance SEO Article writing in Dutch and English Aiming to write engaging and captivating articles Writimg sales text to inform and inlucde organic CTA Process and Engagement Analyst ASOS / Watford / 2020 - present Documenting and translating business processes for Customer Care Creating and translating engaging communication regarding changes to the customer-facing process for operation Support team leads with any projects impacting customer care processes Identifying trends and improvement opportunities, including market-specific research for the Netherlands and engagement Engaging with stakeholders across departments to ensure a smooth process rollout Queue data deep dives and report findings to management EDUCATION INTERNATIONAL BUSINESS AMD MANAGEMENT STUDIES Amsterdam University of Applied Sciences Graduated 2018 Awarded BBA Business Administration BUSINESS ADMINISTRATION University of Hertfordshire 2017 (exchange program) INTERNATIONAL BUSINESS STUDIES - BRANCH MANAGER ROC van Amsterdam Graduated 2014 Awarded BTEC Level 3 Extended diploma EXPERTISE CONTENT WRITING Subject Matter Expert Dutch Market ASOS / Watford / 2018 -2019 Translate English and Dutch content for the Help Pages Translate from English to Dutch and English to Dutch and support other teams such as Customer Escalations and Content with translation requests Supporting the communication between Customer Care and Dutch customers speaking in English and Dutch trough social media and emails Analysing market trends and reporting these to the relevant teams Work alongside Process and Engagement department to test new processes Have regular market meetings to discuss market trends. Assess Dutch language assessments for potential new candidates. BUSINESS ENGLISH CONTENT CREATION BRAND AWARENESS TRANSLATION TAMARA OLODO CONTINUED PROFESSIONAL EXPERIENCE TECHNICAL SKILLS Canva Adobe Photoshop MARKETING ASSOCIATE Adobe Lightroom Coty Benelux / Amsterdam- Schiphol / 2018 To conclude my studies, I wrote my thesis about intercultural communication at one of the tops beauty companies whilst working within their Luxury division Supporting the brand manager, my responsibilities were for brands such as Gucci, Miu Miu, Bottega Veneta, and Balenciaga. I was responsible for the digital representation of the brands. Daily tasks included improving clientele website by delivering updated brand visuals, reporting to the global office to request approval for campaign visuals, overall support of marketing campaigns, improving brand image online and supporting brand awareness Procreate LANGUAGES Dutch Native speaker English Fluent (C1) INTERN RETAIL MARKETING AND BRAND M&S Mode / Diemen, Netherlands / 2017 -2018 As an intern at MS Mode, I supported the Retail Marketing Coordinator and PR Manager I was responsible for internal communication between national and international stores. Contributed to the creation of several marketing campaigns and created small content independently Supported the branding department by continuously analysing the market and introduce possible new collaborations between other companies and social media bloggers PERSONAL Photography Fashion Podcasts Documentaries Pinterest PERSONAL DEVELOPMENT AWARDS & ACHIEVEMENTS BACHELOR OF BUSINESS ADMINISTRATION International Business and Management Studies / Amsterdam University of Applied Sciences / Amsterdam 2018 CONTENT WRITING SECRETS: COMPLETE GUIDE TO CONTENT MARKETING Udemy / 2020 THE COMPLETE DIGITAL MARKETING GUIDE Udemy / 2021