Curriculum Vitae
PERSONAL INFORMATION
Tamara Milanovic
Tamara Milanovic
Futoski put 14 e, Novi Sad, Serbia
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-tamaramilanovic.wordpress.com/
Skype: tamara.milanovic1
Sex Female | Date of birth 11/02/1987 | Nationality Serbian
WORK EXPERIENCE
May 2016-present
Digital communication officer
LafargeHolcim, Beocin, Serbia
Marketing Strategy creation; Marketing analysis; Corporate communication; Internal communication;
Managing all owned digital platforms; Community management; Copywriting
Marketing and innovations
January 2015 – May 2016
Digital Marketing Manager
Freelancer
Creation of marketing strategies; Community management; Copywriting; Search Engine Optimization
Self employed
February 2014 – January 2015
Sales and Marketing Manager
Marketing Agency Apaone – Novi Sad, Serbia
Creation of marketing strategies; Community management; Copywriting; Search Engine Optimization;
Key Account Manger
Head office
February, 2013 - January, 2014
Manager of Sector for planning, managing and quality control
NIS (Gazprom) – Novi Sad, Serbia
Procurement of personal protective equipment; Administration; Creation of contracts with suppliers;
Field control of procurement; Quality control of PPE; Customer relationship
Procurement department
April, 2012 - May, 2012
HR Internship
NIS (Gazprom) – Novi Sad, Serbia
Recruitment and selection of candidates; Interview with candidates; Measurement of test results;
Preparation of interviews
HR department
January, 2011 - March, 2012
Hotel receptionist
Hotel Gymnas – Novi Sad, Serbia
Reservation of rooms; Administration of reception; Managing bills and invoices; Managing problems of
guests; Social Media marketing
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Curriculum Vitae
Replace with First name(s) Surname(s)
Reception and head office
EDUCATION AND TRAINING
October 2011- September 2012
MSc in Human Resource management
University of Technical Sciences in Novi Sad, Serbia
▪ HR management, Work motivation, Team work, Marketing, PR, IT
October 2010- September 2011
MSc in Hotel Management
University of Natural Sciences in Novi Sad, Serbia
▪ , Event Management, HR, Economics, Online Marketing, PR, Commercial branding, Statistics
October 2006- September 2010
Bachelor in Hotel Management
University of Natural Sciences in Novi Sad, Serbia
▪ Hotel management, HR, Economics I, Marketing, PR, Commercial branding, Tourism, Geography
PERSONAL SKILLS
Mother tongue(s)
Serbian
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
English
C2
C2
C1
C1
C2
German
B1
B2
A2
A2
B2
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user
Common European Framework of Reference for Languages
Communication skills
Organisational / managerial skills
Job-related skills
Very good communication skills gained through my experience as Digital Marketing manager
Identifies and gathers appropriate resources; thoroughly researches information; develops strategies;
thinks critically to solve problems; handles details; coordinates and completes tasks; manages projects
effectively; meets deadlines; plans and arranges activities; multitasks; creates plans
Manages social media campaigns; measures and analyse campaign results; identifies and connects
with industry influencers; sparks social conversation within the brand's community; creates and
executes content strategies; drives engagement and leads; enhances brand image through social
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Curriculum Vitae
Tamara Milanovic
Digital competence
SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Proficient user
Proficient user
Proficient user
Proficient user
Proficient user
Levels: Basic user - Independent user - Proficient user
Digital competences - Self-assessment grid
▪ Good command of Office Suite (Word, Excel, PPT)
▪ Good command of photo editing software
▪ Good command of Wordpress, HTML, CSS
▪ Good command In SAP and Sales Force
▪ Good command in Video editing (Final Cut, Movie Maker, Sony Vegas)
Other skills
Driving licence
Tenacity, Adaptability, Creativity, Loyalty, Positivity, Team work
B
ADDITIONAL INFORMATION
Publications
Projects
Honours and awards
Courses
Certifications
The Importance of Fitting Personality Dimensions and Job Characteristics in Employees in the Hotel
Management, Faculty of Natural Sciences, 2011
Turkish evening – Humanitarian project related to Event management course, 2009
nd
2 place in regional PR competition, 2012, “PR challenge” in Sarajevo (Bosnia and Herzegovina)
Wordpress, Web design, PR strategy creation, Google AdWords, Google Analytics
Online communication certificate from DOBA Faculty in Slovenia
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