Tam Le
Manual QA
LinkedIn
SUMMARY
• 10+ years working with Agile/Scrum methodologies.
• Deep understanding of the Agile Scrum framework and its application in QA processes.
• Skilled in aligning QA efforts with organizational goals and sprint planning.
• Hands-on experience in manual testing, exploratory testing, and defect lifecycle management.
• Strong domain knowledge in banking, insurance, and financial services.
• Effectively performs under pressure while maintaining high quality standards.
• Critical thinker with a creative approach to solving testing and quality challenges.
• Strong English communication skills with global stakeholders and cross-functional teams
PROFESSIONAL EXPERIENCE
Senior QC
Jan '23 — Jun '25
PTC Company
Ho Chi Minh, Viet Nam
Performed manual testing of complex web-based applications in finance sectors.
Designed and executed test cases for regression and exploratory testing.
Participated in Agile sprints, user story reviews, and product demos with cross-functional teams.
Supported UAT and performed production smoke tests on releases
Engaged in team scrums and retrospectives in a globally distributed environment.
Senior / Leader QC
Jan '18 — Jan '23
As White Global Company
Ho Chi Minh, Viet Nam
Maintained and executed the regression test suite, ensuring test coverage for all features
Estimated effort and planned regression cycles, balancing deadlines and resource constraints
Monitored and troubleshot automation test runs
Conducted impact analysis and prioritize testing areas
Performed API testing using Postman, validating endpoints, request/response flows
Reviewed and updated test cases with business requirements
Trained new QA team members on system modules, testing tools, and internal processes
Actively participated in interviews to evaluate potential QA hires and assess team fit
Performed beta testing to validate real-user scenarios before release
Senior / Leader QC
Jan '13 — Jan '18
NashTech Global Company
Ho Chi Minh, Viet Nam
Tracked progress of user stories throughout each Sprint to ensure test readiness
Managed and supported team members, helping resolve blockers
Prepared test plans, and detailed test cases aligned with sprint goals and requirements
Communicated regularly with UK-based manager to report test progress and risks
Reviewed and maintained test cases for consistency, completeness.
Handled parallel testing efforts for multiple projects
EDUCATION
Jan '02 — Jan '04
Diploma in Programming, NIIT Institution
Vietnam
CERTIFICATIONS
ISTQB Foundation Certification
Jan '13
PSM 1
Feb '21
AWARDS
Best Employee of the Year 2022
Jan '22
As White Global Company
PROJECTS
Mar '22 — May '25
Rivo
Israel
Trade finance software for financial institutions
Mar '18 — Apr '22
Insight
Australia
An app for insurance brokers to browse and compare different insurance product types
Mar '13 — 2018
Halogen
Singapore
A Finance Management App for Advertisement Teams
SKILLS
Testing Manual Testing – ISTQB standard, Regression Testing, Exploratory Testing, Data Migration Testing,
API Testing – Postman, Usability, Passion for Quality, Analytical Skills
Test Management Test Case Management – TestRail, Bug Tracking – Jira, Attention to Detail, Adaptability, Reporting
Database Management Database – MSSQL Server
Automation Automation Concepts – Selenium, Automation Concepts – TestNG, Automation Concepts – JMeter
Web Development Web Debugging Tools – Chrome DevTools
