Tajay Carter
Profile
Details
It is with pleasure that I write applying for the position as Customer Service
Representative
1G9P &evens Cresent
through your noble organization. I am a humble, honest, self-motivated team player
who knows the value and results of hard work and takes pride in producing quality
output.
Employment History
Executive Client Support, Concentrix, Kingston
NOVEMBER 2018 — FEBRUARY 2019
• Worked well independently and on a team to solve problems.
• Served as a friendly, hardworking, and punctual employee.
• Organized and prioritized work to complete assignments in a timely, efxcient
manner.
• Brought forth in-depth industry knowledge and eTperience.
Sales Representative, Ibex Global, Portmore
OC7OBER 201% — OC7OBER 2018
Inbound Sales Representative
• Regularly eTceed targeted sales goals on a monthly basis up to 200·
Cumberland St. Catherine
6regory Jark JO, Jortmore,
3MACE11, 3amaica
8%j-%8%-28G% or 8%j-jj8-G00P
ta_ay@carter yahoo.com
N A7 I O N A & I 7 Y
3amaican
’ A7 E O F B I R 7 D
April 20, 199j
Skills
Community Safety Monitor
First Aid 7raining and &ight
Search and Rescue &ife
Support
Basic Fire Jrevention and
Certixcate of Completion
Firexghting 7echniques
• HAnswer customer questions regarding cable, internet and home phone service,
cell phones and Dome security
• ’eveloped customized sales techniques to successfully sell and upsell to new
and eTisting customers
• Following up on all prospective leads, by contacting them and staying in touch.
• Maintaining strong knowledge of the company5s products and promotions
Website Creation 4 ’esign
• Building strong strategic relationships to maTimize revenue for the company
Video Editing
Customer Service Representative, Xerox, Portmore
OC7OBER 201P — OC7OBER 201%
• Resolve customer complaints via telephone
• Uses telephones to reach out to customer and verify account information
• Advise on company information
• Maintained positivity and poise, even in stressful situations.
Education
CSEC, Jamaica College, St. Andrew
SEJ7EMBER 2008 — 3UNE 201L
CSEC (GENERAL Proycienc)M
English &anguage
2
Social Studies
L
Jrinciples of Business
L
Duman 4 Social Biology 2
Information 7echnology 2
H Cit) and Guilds
Facebook Advertising
6oogle Adwords
Able to manage and implement
Social Media campaigns
Flyer ’esigns 4 Creation
Hobbies
6ym
Football
Chess
Reading
Motor Vehicles Repairs
Jass
Motor Vehicle Engine System Jass
Courses
Introduction to kar&eting U Sales, WOI fpen Campus
3ANUARY 201% — MARCD 201%
Extra-curricular activities
kember oY VkCA Holuntar) Service Club, VkCA Group
3ANUARY 201P — 3ANUARY 201j
kember oY fld harbour Police Vout Club, fld harbour Police Station, fld
harbour
F E B R U A R Y 2 0 1 G — 3 U &Y 2 0 1 j
C ess Club
AJRI& 2020 — AJRI& 2020
References
krs. karva Kerr Yrom Portmore Communit) College
8%j-8P1-9898
kr. Andrew C anner Yrom h)undia Jamaica
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