Taiwo Osho

Taiwo Osho Property Manager - ·-https://www.linkedin.com/in/taiwoosho/ Lagos, Nigeria PROFESSIONAL SUMMARY Highly organized and detail-oriented Property Manager and Virtual Assistant with over 5 years of experience supporting real estate operations, property management, and client relations. Skilled in managing shortlets, Airbnb, and rental properties while delivering excellent customer service. Proficient in CoStar, Zillow, Locate.ai, AppFolio, and CRM tools with proven ability to handle property searches, lease management, tenant support, and administrative tasks. Great at streamlining processes, maintaining accurate records, and improving operational efficiency.. KEY COMPETENCIES Real Estate & Property Management Airbnb & Shortlet Management Tenant Relations & Lease Administration Property Research (CoStar, Zillow, Locate.ai) Virtual Assistance & Administrative SupportCustomer Service & Conflict Resolution Calendar & Email Management Microsoft Office 365 & Google Workspace Data Entry & Market Research Inventory & Vendor Management Attention to Detail Organization Skills Slack, AppFolioCoStar, Locate.ai PROFESSIONAL EXPERIENCE Northern Sun Realty LLC | United States | RemoteAug 2020 – Mar 2021 Real Estate Assistant (Administrative Roles) • Provided administrative support to the COO and real estate team, including email management, calendar coordination, and document preparation. • Maintained digital filing systems and organized property records to ensure quick access and accuracy. • Assisted with virtual team operations, scheduling, and communication to improve efficiency. • Handled client inquiries professionally and provided timely responses to maintain strong relationships. • Supported internal reporting by compiling research data and updating property-related records. Real Estate Assistant (Property Research & Lead Management) Apr 2021 – Jul 2025 • Conducted property searches on CoStar using predefined parameters to identify commercial properties that met client criteria. • Compiled property and broker information and updated details into Locate.ai for tracking. • Initiated communication with brokers to gather preliminary details and qualified leads. • Collaborated with the COO and team members to streamline workflows and hand off leads for follow-up. • Maintained accurate property search results, broker communications, and outreach logs for reporting. • Ensured confidentiality and compliance with operational/legal standards in handling sensitive data LandreB Housing | Family-owned BusinessJan 2016 – June 2020 Property Manager • Oversaw daily property operations including rentals, Airbnb, and shortlet management. • Responded promptly to tenant inquiries, coordinated inspections/maintenance, and scheduled showings. • Prepared lease agreements, processed applications, and ensured compliance with housing laws. • Managed rent collection, tracked expenses, and maintained financial documentation using spreadsheets. • Delivered outstanding customer service, resolving tenant concerns to improve satisfaction and retention. • Conducted property research and market analysis using Zillow for competitive pricing and investment opportunities. • Proactively managed lease renewals, initiated conversations with tenants, and reduced vacancy rates. • Built and maintained strong vendor relationships to ensure reliable maintenance and service delivery. • Handled emergency issues effectively, minimizing disruptions and ensuring tenant safety. • Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines EDUCATION Lagos State Polytechnic Higher National Diploma (HND), Accounting CERTIFICATIONS Alison Certificate, Personal Assistant Skills and Role. Alison Certificate, Customer Care and Telephone Etiquette. Alison Certificate, Developing Quality Customer Service Skills. ALX AI Certificate.