Taiwo Kayode

Taiwo Kayode

$5/hr
EXECUTIVE ASSISTANT/ ADMINISTRATIVE ASSITANT
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ipaja, Lagos, Nigeria
Experience:
2 years
TAIWO KAYODE | EXECUTIVE ASSISTANT/ ADMINISTRATIVE ASSISTANT | SUMMARY Resourceful Executive/Business/Administrative Assistant with proven success in project management, coordination, client management, and workflow optimization. Skilled at anticipating executive needs, streamlining operations, and introducing systems that improve efficiency. Certified Virtual Assistant recognized for supporting leaders in achieving strategic goals through discretion, organization, and problem-solving. CERTIFICATIONS Remanda Academy Certified Virtual Assistant Alx Africa Certified Virtual Assistant March 2024 October 2024 CORE COMPETENCIES Technical Tools: Google Workspace, Microsoft Teams, Trello, Asana, Zoom, Doodle, Dropbox, HubSpot, Expensify, Taskbird,Calendly Soft Skills: Confidentiality & Discretion, Client Communication, Travel & Calendar Management, Organization, Project Management, Information Research, Problem-Solving, Presentation, Attention to Detail PROFESSIONAL EXPERIENCE Divine Touch Sparkles | Administrative Assistant Remote November 2025 - Feb 2026 ● Managed executive communications and stakeholder correspondence, maintaining a 95% 24-hour response rate and improving workflow efficiency by 35%. ● Led calendar and resource coordination across teams, reducing scheduling conflicts by 40% and increasing productivity by 25%. ● Oversaw client billing processes with 98% accuracy, improving revenue tracking and supporting a 20% increase in cash flow consistency. ● Implemented structured tracking systems and performance dashboards, enhancing reporting accuracy by 45% and strengthening executive decision-making. ● Directed team task allocation and compliance monitoring, improving on-time project delivery by 30%. ● Analyzed weekly operational metrics, contributing to an 18% improvement in lead-to-booking conversion rates. ● ● ● ● ● ● Chisom Ojukwu| Business Assistant | Remote Jan 2025 - October 2025 Curated and profiled strategic guests aligned with brand positioning, improving audience relevance and increasing content engagement rates by 25%. Designed structured meeting agendas, participated in bi-weekly virtual strategy sessions, and produced actionoriented minutes, improving task accountability and reducing follow-up delays by 30%. Refined strategic documents and executive communications, enhancing clarity and alignment, which improved internal implementation efficiency by 35%. Developed a storytelling-driven social media content calendar aligned with brand voice, contributing to a 40% increase in content consistency and audience retention. Proactively contributed to cross-functional content planning beyond administrative scope, accelerating campaign execution timelines by 20%. Bandlab |Freelance Virtual Assistant| August 2025 - Jan 2025 Reduced executive email backlog by 40% by implementing a structured email management and prioritization system, improving communication efficiency and response time. ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Achieved a 95% first-contact resolution rate by delivering proactive stakeholder support and issue management, increasing overall client satisfaction scores. Managed high-volume executive correspondence, screening and responding to emails with a 98% accuracy rate while safeguarding confidential business information. Drafted professional reports, executive communications, and internal memos, improving internal clarity and reducing follow-up queries by 30%. Coordinated domestic and international travel logistics, securing cost-effective flights and accommodations, achieving 15% budget savings while ensuring policy compliance. Developed structured meeting agendas, assigned responsibilities, and prepared briefing documents, increasing meeting productivity by 35% and reducing decision delays. Led an “Office Operations Enhancement” initiative, streamlining workflows, improving task visibility, and increasing operational efficiency by 45% through process redesign and tracking systems. Sophyfash Exclusive| Front Desk/Account Officer Feb 2025 – Sep 2025 Delivered professional front-desk and client engagement services, enhancing customer experience and contributing to a 30% increase in repeat patronage. Managed high-volume client inquiries and order updates via WhatsApp and phone, maintaining a 95% response rate within business hours and improving service efficiency. Tracked and reconciled daily sales transactions with 99% accuracy, strengthening financial reporting reliability and supporting data-informed management decisions. Resolved customer complaints using structured conflict-resolution strategies, achieving a 90% satisfaction recovery rate and reducing escalations by 25%. Maintained proactive client follow-ups and relationship management initiatives, driving a 20% growth in customer retention and referral rates. S&L| Virtual Assistant Intern | Remote May 2024- Dec 2025 Ensured 100% deadline compliance by effectively scheduling and managing executive calendars. Supported reporting and documentation processes, enhancing executive decision-making with accurate and timely information. Improved client service quality through professional handling of calls, emails, and inquiries. Contributed to smooth office operations by managing reception tasks and assisting with administrative support. Global Perfection| Office Assistant | On-site Jan 2022 - Feb 2025 Enhanced management efficiency by preparing and distributing reports, presentations, and documents on schedule. Reduced scheduling conflicts by 20% by implementing a structured coordination system for meetings. Cut supply costs by 15% through better monitoring and reordering of office inventory. PROJECTS Project Manager | Lagos Feast Festival Coordinated 5+ cross-functional teams, aligning administration, marketing, sponsorship, and event operations. Sourced and engaged prospective sponsors, increasing partnership leads by 35%. Managed stakeholder communications and proposals with 90% engagement rate. Conducted venue feasibility analysis, optimizing logistics and reducing operational risks by 30%. Oversaw model sourcing and talent coordination, ensuring smooth program execution. Operations Lead | Lagos Street Arena Coordinated 10+ vendors, ensuring timely service delivery and compliance with event standards. Conducted venue inspections and operational risk assessments, reducing last-minute issues by 40%. Supervised decoration setup and vendor installations, achieving 100% readiness before event launch. Liaised with sound engineers and technical teams, achieving uninterrupted progress.
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