Taiwo Ibukun

IBUKUNOLUWA TAIWO Lagos, Nigeria. - |-| http://linkedin.com/in/ibukun-taiwo- EDUCATION TAI SOLARIN UNIVERSITY OF EDUCATION IJEBU, NIGERIA. Programme: Bachelor of Education, Political Science. PROFESSIONAL EXPERIENCE CENTERBASE COMMUNICATION LIMITED (PREMIERHUB INNOVATION PARTNER) Exam Manager  Manage end-to-end coordination of international exams. (LanguageCert, PTE, IELTS, etc.).  Supervise invigilators and ensure strict compliance with exam protocols.  Liaise with exam boards and partners to resolve issues and improve processes.  Implement digital tools to streamline scheduling and reporting.  Deliver smooth exam experience for 1,000+ candidates and drive exam growth. PREMIERHUB INNOVATION CENTER Test Centre Administrator (TCA), Pearson Vue | March 2023 – Present  Train and supervise other TCA’s on the procedures to conducting and administering examinations.  Take control over circumstances surrounding an examination.  Report to the host company, matters pertaining to examinations and conducts.  Document necessary information about examination candidates for the host’s database. 2017 - 2021 Jan 2025- Present March 2023- Present Virtual Assistant| Feb 2022- Present  Support the Managing Director remotely with scheduling documents preparation and email management.  Conduct research, prepared reports and streamlined virtual communications.  Coordinate calendar events and internal task tracking system. Operations Assistant | Feb 2022 – March 2023  Assist the operations manager to ensure smooth running of business and facility maintenance.  Doubling as a personal assistant to the managing director.  Provide excellent client services and sustain relationship with clients.  Schedule meetings and team building sessions as required. MONA EXPRESS Logistics Customer care representative |  Processed clients’ orders and ensured effective communication throughout the delivery process.  Took ownership of customer complaints and tracked back on such complaints.  Managed large amounts of incoming calls ranging through complaints, follow through and orders.  Kept records of clients’ interactions. VOLUNTEERING EXPERIENCE Chilis Restaurant Supervisor |  Supervised the preparation, display, and delivery of food and drinks.  Scheduled restaurant staff and delegated tasks.  Ordered food, alcohol and cleaning supplies.  Hired, trained and managed restaurant staff.  Ensured prompt and friendly customer service. June 2019 – Sep 2019 Feb 2021 – Sep 2021 Mich-Bamidele Enterprises Administrative Officer |  Managed office supplies stock and place orders.  Prepared regular reports on expenses and office budget.  Maintained and updated company database.  Updated office policies as required. July 2018 – Oct 2018 Darlington Tech Salesperson |  Kept track of store inventory.  Helped customers with locating and identifying items of choice.  Provided necessary assistance to customers with information about items.  Elevated complaints to the management.  Provided recommendations about purchase of new items. July 2014 - Sep 2014 CLUBS AND ASSOCIATIONS  Redeemed Christian Church of God  National Association of Political Science Students’ (NAPSS) SKILLS AND INTERESTS  Work - Analytical Skills, Problem Solving, Microsoft Office, Microsoft Excel, Teamwork, Interpersonal Relationship, Company Building, and Strategy.  Personal - Leadership, Networking, Traveling.