Certificate of Completion
Taiwo Esther Ajayi
has successfully completed the HP LIFE online course
Customer Experience (CX) for Business Success
By completing this course, the above-named student has learned new skills including how
to define customer centricity and its role in business strategy, recognize the definitions
and effects of promoters and detractors, explore the relationship between net promoter
score and business outcomes, and understand the importance of listening to customers
with compassion.
Presented 5/15/2025
Stephanie Bormann
Deputy Director, HP Foundation
Certificate serial number: fe4183ea-8258-4dc7-b272-f47a38be732a